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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,836 Reviews

1,836 Reviews of Jenkins Kia of Crystal River - Service Center

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May 11, 2023

The dealer fees are exorbitant. I was charged $995 for a tracking system I did not want or need. Which is unusable since no one will give me the log in information. Their exterior More

by RNJENERGY
Recommend Dealer
No
Employees Worked With
Chelsey McCommis
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

May 10, 2023

Jaime Torres help me find the car that I met my needs for I I am handy cap More

by bxfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
May 11, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

May 09, 2023

All service men & women are very Nice . Appointments done on time . Steve was exceptionally Nice & helpful My car gets taken care of, I have peace of mind its OK & safe More

by GAILSTRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
May 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

May 05, 2023

The service department is top notch. Always super friendly and knowledgeable. They explain exactly what your car needs, the time it will take, and an accurate quote. The waiting area and More

by GK62553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

May 05, 2023

Steve at Jenkins Kia always is polite and takes great care of me when I go there. More

by MIKELLY34
Recommend Dealer
Yes
Employees Worked With
Steve in service depth.
May 05, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

May 05, 2023

Technicians were friendly and helpful. They explained what was wrong with my vehicle and what was needed to correct my issue. More

by akaterina0205
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

May 05, 2023

They need to communicate better so they don't get frustrated with customers. I had so much disrespect because of the none communication More

by Nathan Cope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond
May 05, 2023 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

May 04, 2023

Service rep Steven Caron, was extremely helpful and got our car right in. Excellent service from Salesman Roger Bailey, to try finding us a pickup for a second vehicle. More

by SINCLAIR_VALERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron, Roger Bailey
May 05, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steven provided you with excellent service!

May 04, 2023

I would recommend a purchase from this dealership! Ask for Syed and the Manager Brett I drove from Miami to purchase my Tesla and when I arrived the vehicle was fully charged and they applied a spec More

by marknelson954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denzel Crabtree, Brett Coble
May 05, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

May 03, 2023

Making an appointment is always seamless, reminders and communication is perfect and the staff is always friendly and informative. More

by NATTYPERRY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

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