Back

Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,802 Reviews

1,802 Reviews of Jenkins Kia of Crystal River - Service Center

Sort by
July 12, 2023

Always amazing service with an always courteous staff. My service advisor always keeps me up-to-date on my vehicle. The service manager is always there to answer any further questions I may have. More

by JaimieC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Jul 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

July 12, 2023

Excellent service. They all work as team which is great! Very comfortable and clean waiting area. More

by GK62553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Jul 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

July 11, 2023

Devin is pleasant and efficient. The entire service department runs smoothly. It is great that they send you a real time video of the mechanic as he does his analysis of your vehicle More

by CGOODWIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

July 11, 2023

Paid top dollar for a new Kia. Pin size hole in the radiator not covered by warranty. Was declared a road hazard $1600.00 A pin hole..really. A reputable dealer would have taken ca More

by garthlink1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

July 09, 2023

A week after getting an oil change and tire rotation my battery died and my fluids were low. They washed my car twice because there was oil from the change on it. Advised me it wouldn’t come out. Came home More

by KATHYCLOER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

July 08, 2023

Personal very pleasant and efficient. I enjoyed the hot chocolate and a donut while waiting. Interesting Tv viewing More

by MARY1566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

July 08, 2023

They are very efficient and customer service was excellent. Very happy with my experience at this service center. Will return for future services. More

by ESISOLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

July 07, 2023

Dropped my car off early & since the restaurant next door to the dealership was closed, they drove me to a restaurant so that I could get breakfast & picked me up when I was done. More

by papabogey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

July 07, 2023

Steve was our service advisor and was very helpful and professional. Our appointment was on time and the service was completed as he had indicated. More

by RAALFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

July 07, 2023

Everyone is always friendly it’s always clean it’s very relaxing when you have to sit and wait for your carc More

by LBORTBORT440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

...
53
...