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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,812 Reviews

1,812 Reviews of Jenkins Kia of Crystal River - Service Center

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December 04, 2024

The Service department worked to address all my concerns as soon as possible and explained invoicing More

by SGRALIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

December 04, 2024

The service was excellent and they took good care of my vehicle. The waiting area was clean and well maintained. More

by Dlyonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

December 04, 2024

We had ordered an extra key for our KIA after a loss. They said it would take 5 days. It took 5 weeks. After making a service appointment, they programmed the fob but forgot to give extra key we had orde More

by johkar
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. If you would like to discuss the matter in more detail, please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

November 29, 2024

Made my appointment with Devin Gillespie on the day I wanted and everyone was professional. Great Dealership! More

by AQUAFIXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

November 29, 2024

Excellent service. Explained everything so that I would understand. Would highly recommend this dealership and service department More

by NAN1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

November 27, 2024

Rick Hanak was very honest & forthcoming. He alone with all that I came in contact with was very helpful. More

by kipsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hankerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Russ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

November 21, 2024

Great experience. Respectful and explain what I needed done in ways I could understand. Will with out question go to this dealership again. More

by EEVE394554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

November 21, 2024

I was there 2. 5 hours for routine 20000 mile service. When Dave Bushnell determined that it was only because my paperwork was misplaced, he gave me the service fr More

by ROACHSIX
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

November 21, 2024

Very friendly easy to work with fast service clean waiting area good selection of drinks and snacks More

by BEIMPALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

November 20, 2024

Very fast and friendly have bought two vehicles and would refer a freind very dependable staff More

by DIZZYDESI5195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Stock
Nov 20, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

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