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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,802 Reviews

1,802 Reviews of Jenkins Kia of Crystal River - Service Center

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August 22, 2023

Scheduled maintenance for my 2022 Kia Sorento Plug In Hybrid. No issues with scheduling, service or cost. My only challenge was the time it took to complete my service. More

by Mike Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Aug 23, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

August 20, 2023

Wait times can not be avoided sometimes but I am very pleased with their customer service they are a pleasure to work with. More

by GERRIE.SISSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

August 19, 2023

Thay are the best Dealer i have done business so long as i have bought cars i am now 68 and have worked at a large number of dealer ships in my 50-years in the trade. More

by guedo9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 19, 2023

Kudos to the Service Dept. especially to the individuals listed below. They were very courteous and knowlegeable. Special mention goes to Dave Bushnell. He is a credit , in my More

by DJORIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Aug 21, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

August 18, 2023

Friendly people for my service on two recall items while I waited in the waiting area. More

by lmrm2023
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your high rating! We appreciate your business!

August 18, 2023

Have my air conditioner fixed was super fast, especially with this Florida heat and humidity. I am now enjoying ice cold air again More

by LEANNESPEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

August 18, 2023

Pulling in parking lot and sales guy pulled right out of side road flying through parking lot was ridiculous. Then they want to charge $2200 for something other shops charge $900 to change with part only co More

by JEANCAPITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Caron
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

August 18, 2023

Super friendly staff, clean and stocked waiting room. Prompt timing with updates on the progress of our service. Great experience! More

by 2529chuff2529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer, Kevin Bell
Aug 18, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

August 18, 2023

Good service, nice waiting room, good coffee and doughnuts. entertainment, clean and neat area.Enjoyed More

by ersw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

August 17, 2023

Outrageous prices including a nearly 7% shop suppy charge. Close to $200 to look at a brake light switch and see a missing gasket. More

by JHIGVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Jenkins Kia of Crystal River responded

Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352-564-8668 ext. 5252. Thank You, Jaimie Cummings Customer Relations Manager

Aug 18, 2023 -

JHIGVA responded

Set fair pricing in place. If you don't you may get a profit once, but lose customers.

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