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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,802 Reviews

1,802 Reviews of Jenkins Kia of Crystal River - Service Center

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September 13, 2023

Absolutely love Kia and Citrus county. Devon is our favorite guy. Thank God he’s back he’s the best. More

by SUZANNE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

September 13, 2023

Is always a no brainer to bring my car here. The exquisite service and service time are always fast More

by SANDYDELOSRIOS74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

September 12, 2023

Excellent. Dave had me in on time and let me know updates on status. Customer service was everything it should be. More

by D.CHATMANBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Sep 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

September 12, 2023

I had a recall appointment 2 months ago. I was told I would get a call to schedule when the parts came in. I received the call with a promise of a tank of gas if I schedule the appointment. More

by CHISEY828
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Gillespie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings, Customer Relations Manager

September 09, 2023

Very personable and helpful. Devon was superb and listened to my individual needs. He did not try to get me to buy anything additional and provided the exact services that I need More

by Lori.romano71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

the staff is very friendly and courteous. the waiting area is comfortable and has good ammenities More

by WARP.EIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

September 02, 2023

very nice people to deal with no complaints always ready to help we appreciate thank you for good customer service thank you Dave More

by luigi24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Sep 02, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

August 31, 2023

Great team. I would recommend to family and friends. Friendly and communicative. Car was completed quickly. More

by KALIETZ41972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

August 30, 2023

Didn't take care of all the issues, the follow up was worse. Trying to schedule an appointment for some parts that were ordered the last time I was there, but I got the runaround and then an answering ma More

by CALE772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

August 30, 2023

The staff and service technicians are very well educated and very kind people. I recommend this dealership! More

by MELLERTC02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

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