Back

Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,787 Reviews

1,787 Reviews of Jenkins Kia of Crystal River - Service Center

Sort by
November 13, 2024

They were friendly and kept me involved with all steps of service. I had tires checked rotated and aligned along with other services. However, the tire pressures were inconsistent and I had to return. They More

by COLLINSDAWN04
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steven Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with Steve i believe
Nov 13, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

November 13, 2024

We are Always happy with our service, easy to book appointments and friendly staff. Thank you More

by JUDYHARTMAN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

November 09, 2024

Everything from beginning to end was on time and they were able to include checking for all the recalls for our car. Will be happy to go back! More

by ALSALES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

November 08, 2024

When I called he answered and told me to see him when I came. He got me in fast was quick and thorough. More

by SINGBASSHICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

November 08, 2024

Not pleased with the results of a gps screen issue said they would reach out to Kia and I ended up having to call customer care More

by YVR3127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

November 08, 2024

We had to have our car towed overnight with tire damage and immediately the following morning we were contacted and service was performed! Everyone from Devin through the process was excellent! More

by KARLYHINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

November 08, 2024

In our experience service at Jenkins Kia has been quick, the center clean and the staff polite More

by JOEASTRO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

November 08, 2024

Dave is a great guy. Always does his best to accommodate and keep me happy. Melissa was very nice too! More

by DEESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your high rating! We appreciate your business!

November 07, 2024

The Service department was efficient. The service tech was kind and knowledgeable. The waiting area was clean and comfortable. The fresh donuts and coffee were an added bonus. More

by johkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

November 06, 2024

Excellent, friendly service. Thank you for allowing me to be a few minutes late to my scheduled appointment. More

by WRKOFHEART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

...
4
...