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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,801 Reviews

1,801 Reviews of Jenkins Kia of Crystal River - Service Center

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November 01, 2023

Very good service. ..Service writer was helpful and knowledgeable. Waiting area was well kept and comfortable. More

by E.KROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

October 26, 2023

Its a good place people are friendly and always checking up on you should have a popcorn I rn machine as well as sweets More

by MICHELINEGONYNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime
Oct 26, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that EMPLOYEE provided you with excellent service!

October 26, 2023

Devon is the best! I never have to worry I call Devon, He gets the job done and correct. More

by SUZANNE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

October 24, 2023

Clean, nice environment. Friendly workers I will be coming to this dealership to get my services done. More

by JFALASCA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

October 24, 2023

Always great service. Never feel like you are getting taken advantage of. I like they tell you what is wrong in the inspection and when it should be fixed. More

by TRISH-413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

October 22, 2023

I got a recall that said DO NOT DRIVE my 2023 Kia on Saturday Oct 7. No one in service, no help until Monday. Left messages for service, or manager callback, no call received. Made first appointment ava More

by JUSTKAAR
Recommend Dealer
No
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

October 22, 2023

Did a great job as usual. Your sales and maintenance associates are the best. Was able to give the oil change and while I was in and also updated the security so did not have More

by JCOLE11734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

October 21, 2023

Jenkins KIA was courteous and professional every step of the way. My flexible steering coupling was under warranty and was replaced within a few hours. Great service! More

by PETE_COLBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

October 21, 2023

Very good they called me when they were done made it easy on me sorry I didn't have to wait around thank you. More

by TOMMYDESY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

October 20, 2023

Good friendly service,enjoyed my experience. george was very professional and helpful. Was my fifth new Kia and I loved everyone of them. More

by girard1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bailey
Oct 23, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

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