Jenkins Kia of Crystal River - Service Center

I didn't get the young lady that took my keys and sent me in for the longggg wait! But did get to visit with my salesman Timmy. in for the longggg wait! But did get to visit with my salesman Timmy. More

Had an appointment first thing in the morning for first service that included oil change, tire rotation, and multi-pioint inspection. Also had a software update. After nearly 2 hours I checked on the sta service that included oil change, tire rotation, and multi-pioint inspection. Also had a software update. After nearly 2 hours I checked on the status and it was done but I was not informed because they were playing 'catch up'. Not acceptable! This should have been a pretty quick in and out. While there were many employees walking around the waiting area, the service counter appeared to be short staffed. Not sure if I'll continue doing services at this dealer. I believe the service advisor was doing what he could and I don't see this as his issue, but rather the dealership for not ensuring adequate staffing to support the customer. After this visit not sure I'll continue to use this dealership for future services. More

Great service department, all service employees were very helpful and concerned that everything was done right. helpful and concerned that everything was done right. More

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Friendly service and was kept updated on my car. It didn't take as long as expected. It didn't take as long as expected. More

Everyone was very pleasant and explained every detail of what was going to be done to my car. Place was extremely clean. Overall very pleasant experience and would recommend this place 100% what was going to be done to my car. Place was extremely clean. Overall very pleasant experience and would recommend this place 100% More

Another great experience A with Jenkins KIA. Very efficient and knowledgeable staff. I didn't feel rushed when I was explaining the noise the car was making! Very efficient and knowledgeable staff. I didn't feel rushed when I was explaining the noise the car was making! More

i am extremely happy with this dealership. the service dept is quick and efficient. i was out of there for 60,000 mile checkup in about an hour and a half!! I even recommended family and frie the service dept is quick and efficient. i was out of there for 60,000 mile checkup in about an hour and a half!! I even recommended family and friends!! Thank you ! More

I started coming to Crystal River Kia after horrible customer service at the Ocala location and I'm was very happy with the level of customer service. customer service at the Ocala location and I'm was very happy with the level of customer service. More

Even though I have a Huyandai, I always come to the Kia dealership in Crystal River. Not only are they much closer to home, but they have always treated me nice. dealership in Crystal River. Not only are they much closer to home, but they have always treated me nice. More