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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,801 Reviews
Call Service Center (352) 564-8668

1,801 Reviews of Jenkins Kia of Crystal River - Service Center

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November 22, 2023

Devin was prompt and friendly, he was very knowledgeable about what I needed done with my vehicle! While he was super busy he still made me feel valued as a customer! I will definitely be returning to get m More

by FLORIDUHGRRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

November 22, 2023

Good service, but Should give a free car wash or vacuum after spending 1,000.00 on a service. More

by SHARON1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

November 19, 2023

Experience at Kia was great. Wish I could have my car actually fixed through Kia. More

by CYRCENELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your high rating! We appreciate your business! To discuss your experience in more detail, please contact me at 352-564-8668 ext. 5252. Thank you, Jaimie Cummings Customer Relations Manager

November 18, 2023

Treated with respect and kindness. Work done was explained clearly. An asset to Jenkins Kia. More

by GEPARENT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

November 18, 2023

Very friendly, no pressure, answered all my questions, very knowledgeable, patient, happy to help, honest More

by SUEFLA28
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Anatrella, Scott Russ
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Nov 20, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

November 17, 2023

Steve is awesome and has helped me before! Great experience at this dealership!!! Thank you Steve for your attention to detail, your professionalism and kindness as a person. I will always rec More

by cprresq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Boehmer
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Nov 20, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

November 16, 2023

everyone was very helpful and got me in and out in a very reasonable time. Devin assisted as soon as i walked in to service and had my vehicle serviced in good time. PS I see Dave finally moved up to first More

by nutnhoney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

November 16, 2023

Our salesman Brandon Leathead was extremely polite young man. If I was going to rate him on a scale of 100 it would be 110. He went above and beyond to make my husband and I comfortable with this purchase. More

by my.dogs6694
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ, brandon leathead
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Nov 17, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Brandon provided you with excellent service!

November 14, 2023

When called about the status of my car, no one knewn anything about it. This is a common occurance now. Also, some service agents are a bit short. I think this is due to the busy nature, but they really More

by HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

November 12, 2023

Great people great service Great people great service Great people great service Great people great service Great people great service Great people great service Great people great service Great people g More

by boho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your high rating! We appreciate your business!

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