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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,801 Reviews

1,801 Reviews of Jenkins Kia of Crystal River - Service Center

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December 30, 2023

Very pleased with service and ease of process. No issues to report with service or staff More

by liliahann.hm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Jan 02, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

December 28, 2023

This is a very caring dealership. Everyone usually goes out of their way to make the experience as pleasant as possible. More

by DCANDY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

December 27, 2023

Repair was quick and Steve kept me updated with on-going updates via phone calls. More

by MBVARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

December 22, 2023

The representative was very friendly, knowledgeable and helpful. He provided information readily. Now I know why batteries don't last in Florida. More

by lulu.31056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback!

December 22, 2023

Took my car into shop right on time. Only had a short wait and was finished. More

by krstgrms
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

December 22, 2023

Professional and knowledgeable Took time to hear my questions and concerns. Kept me informed about the progress of my service.Service completed in timely manner More

by BYERSPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

December 21, 2023

Devin is always courteous and helpful. He makes sure I understand what is being done and why. He is a great asset to your dealership! Steven also helped with my service. He was also More

by SCPACAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

December 21, 2023

My vehicle was taken in at my appointment time and return to me an hour later for my service. More

by zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

December 20, 2023

Took care of the problem for no charge which is good because the check engine light came on 2 days past the 5 year warranty with only 29,000 miles. More

by MARCIAHAMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

December 19, 2023

Not pleased Still waiting for things I have payed for. Told they would be ready in 2 weeks, we are ready to make our 1st payment and still no parts. Not a happy camper with things More

by DOCWAGNER1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nothing but promises
Dec 20, 2023 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

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