Jenkins Kia of Crystal River - Service Center

Prompt & efficient service. Well equipped waiting room with great snacks. Positive experience overall. We will return. Well equipped waiting room with great snacks. Positive experience overall. We will return. More

Service department is always a friendly group of people ready to listen and help . This is the reason I chose to drive 30 miles to service my car... Never a long wait for my vehicle ready to listen and help . This is the reason I chose to drive 30 miles to service my car... Never a long wait for my vehicle More

We have only had our Sorento for less than a year. But have been to the service department for a few minor things such as an oil change, screws in a tire twice, and a simple recall. The service and st But have been to the service department for a few minor things such as an oil change, screws in a tire twice, and a simple recall. The service and staff have been stellar each time. More

As always, a great experience, staff is always courteous and professional, always ensuring I'm comfortable while waiting for service. and professional, always ensuring I'm comfortable while waiting for service. More

Very friendly and organized. I was greeted promptly even though I arrived before they had opened for the day. My recall appointment was taken care of in short order and I was on I was greeted promptly even though I arrived before they had opened for the day. My recall appointment was taken care of in short order and I was on my way. More

I was not impressed with the way the Service Department works. No one will ask you if you need help. When I walk in, there were only two people in the service department, one was busy on the phone, and the works. No one will ask you if you need help. When I walk in, there were only two people in the service department, one was busy on the phone, and the other one was just siting at the counter, doing nothing and didn't have the time to ask me what he could help me with. When the guy in charge of my service came back to his counter, he did ask me what did I need help with. When I told him why I was there, he immediately took care of me. I did ask another employee why I was treated that way, and he/she informed me that's the way the service department works, each person is given the name of the people coming for service, and only that person can takes care of the customer that was given to him. This is plain ridiculous. This is the reason why I had not written this earlier. Thank you. More

Everyone and everything was great . I had a lof and rot and they gave me the inspections with some suggestions for future repairs.Thanks again. I had a lof and rot and they gave me the inspections with some suggestions for future repairs.Thanks again. More

Steve, thanks for wonderful service and always exceeding expectations. Great service each time we come in for check ups and that. expectations. Great service each time we come in for check ups and that. More

Steve is always excellent! Makes the experience so easy. Lovely waiting area and enjoy the coffee and cappuccino. Makes the experience so easy. Lovely waiting area and enjoy the coffee and cappuccino. More

Steve was friendly, professional and extremely helpful. The staff and service was outstanding. The waiting area was clean and comfortable. The staff and service was outstanding. The waiting area was clean and comfortable. More