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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,787 Reviews

1,787 Reviews of Jenkins Kia of Crystal River - Service Center

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December 06, 2024

Great customer service. Steven was very efficient, polite and professional. It's great to have a dealership that provides great service. More

by CLW6260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steven provided you with excellent service!

December 06, 2024

On time. Knowledgeable staff. No high pressure. Dealership clean and attractive. Complimentary coffee, donuts, etc More

by ATTYSWEITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

December 05, 2024

Always clean and professional. They get the job done right, expediently with lots of friendliness! More

by Deborah Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy on sales
Dec 05, 2024 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

December 05, 2024

I found Devin very helpful. He was friendly and though I arrived early, my car was serviced quickly and I was on my way. More

by buddhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Nice dealership, friendly staff, clean facilities. vehicle was serviced as requested in good time, with a complimentary detail. All options were given with no pressure. Good advice and helpful with in More

by JWARREN3358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

The Service department worked to address all my concerns as soon as possible and explained invoicing More

by SGRALIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

December 04, 2024

The service was excellent and they took good care of my vehicle. The waiting area was clean and well maintained. More

by Dlyonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

December 04, 2024

We had ordered an extra key for our KIA after a loss. They said it would take 5 days. It took 5 weeks. After making a service appointment, they programmed the fob but forgot to give extra key we had orde More

by johkar
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. If you would like to discuss the matter in more detail, please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

November 29, 2024

Made my appointment with Devin Gillespie on the day I wanted and everyone was professional. Great Dealership! More

by AQUAFIXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

November 29, 2024

Excellent service. Explained everything so that I would understand. Would highly recommend this dealership and service department More

by NAN1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!