Jenkins Kia of Crystal River - Service Center

Excellent Service My partner and I took a drive out to Citrus Kia today to get our car worked on today. We were greeted as soon as we walked in the door and Paul invit My partner and I took a drive out to Citrus Kia today to get our car worked on today. We were greeted as soon as we walked in the door and Paul invited us over to his desk and reviewed what we needed done, he was sure to ask if there was anything else at all other than the recall he could look at for us, we told him our fog light was loose and about a light that kept turning on, we were then informed that the dealer we bought the car from was incorrect when he said our car was under warranty due to the fact that our car was over 5 years old. Paul didn't want us to pay for this and felt it was unfair we were misinformed after being told when we bought the car 4 months ago, that we had a 1 year warranty from the dealer we bought our car from, so he went above and beyond to actually call the dealer, speak to a sales manager over the phone and have them agree to pick up the bill for the recalls. Paul made sure everything was fixed, the recalls were taken care of and even fixed the fog light at no charge, $500 worth of work done for not a dime out of our pocket all because he put in an extra effort that most would not do. I would highly recommend Paul at Citrus Kia to anyone looking for service done to their vehicle. More

friendly, courteous, informative they do make you feel like you are more than just a customer - friendly, courteous,informative dealership very clean - already bought 4cars from them they do make you feel like you are more than just a customer - friendly, courteous,informative dealership very clean - already bought 4cars from them and would recommend Citrus Kia to anyone More

went in for an oil change and bought a new car!! I purchased my first Soul in 09 and love it and the service from Citrus Kia. Amanda in service is stellar and when I went in for an oil change she tol I purchased my first Soul in 09 and love it and the service from Citrus Kia. Amanda in service is stellar and when I went in for an oil change she told me about the great deal on the new soul. Paul and Joe helped make it a pleasurable experience and Yvonne made the financing a walk in the park. Great Job to you all. More

extremely wonderful service Below you ask me an almost impossible task. To pick the people at Citrus Kia that impress us the most. Actually it is everyone we have ever worked wit Below you ask me an almost impossible task. To pick the people at Citrus Kia that impress us the most. Actually it is everyone we have ever worked with. John Keegan is the main man, we have bought 4 KIAS from Citrus Kia and John has sold us 3. He is easy to work with and ALWAYS does his utmost to give us what we want. Never pushy, all you need to do is ask. He will do what ever possible to meet your requests. Once you buy your car the next important group is service, after the quality cars the service is what brings us back. They are courteous, fast and do the work properly. We have never had a complaint about them. We had a gasket around our bug deflector come lose. While in for some updates they replaced bug deflector to make sure it was done right. This brings us to management, the quality of the care you get is directly attributed to the quality of management. If management is bad the people are not happy and that effects how they appear to the public. This is a 5 star establishment and you see it the minute you walk through the. We had a person hit our car and when we brought it in for repairs they treated us like royalty from beginning to end. This review still can't express the all the wonderful things about this dealership. Tony, thank you for such a great establishment. Respectfully Gloria and Diane Wells More

Great Dealership for Service and Sales! I went into Citrus Kia yesterday because my engine light came on. Paul Duvall in the service department was really nice and helpful! He explained th I went into Citrus Kia yesterday because my engine light came on. Paul Duvall in the service department was really nice and helpful! He explained that a sensor had tripped and that I needed to have it replaced. He explained the charges completely and let me know exactly how long I would have to wait for my car to be ready. While I was there I spoke with Rob Holton who is a salesman for Citrus as well. He took me out for a test drive in the new Sportage. What a great car! Rob was super knowledgeable about the car and the possible financing too. If I wasn't completely in love with my current 2007 Sportage, I would have snapped that car up! Thankfully Kia makes cars that really last and after having the repairs completed I was on my way again...One more happy customer! Thanks Paul and Rob...I had a rough day yesterday, but by the time I left the dealership I was feeling great! Candace Sheldon Inverness Florida More

great customer service I do first of all have to say that Amanda is excellent in her customer service and doing her job very well. I took my 2004 Kia Sedona in after purcha I do first of all have to say that Amanda is excellent in her customer service and doing her job very well. I took my 2004 Kia Sedona in after purchasing somewhere else to get serviced by the dealer of Kia's so would be done by a reputable authorized Dealer. I had a few issues but, the Professionalism of the staff and General Manager Paul Arduser have gone out of they're way to resolve everything to a mutual satisfaction. Thank you More

Kia, Great dealer, great cars and exellent service Came with my wife to have the oil changed on our Optima. I told her to check out the 2015 models. We ended up bringing home a Sorento SX, and love it. Came with my wife to have the oil changed on our Optima. I told her to check out the 2015 models. We ended up bringing home a Sorento SX, and love it. This is our fourth car from Citrus Kia. Thank you Kia, and thank you Mike Boswell to make this all happen. Gerhard Schreiber More

Service The service dept. has always been very professional and helpful. Dave was a great help getting me to the right people to talk to with the problem I w The service dept. has always been very professional and helpful. Dave was a great help getting me to the right people to talk to with the problem I was having with a repair that was out of warranty but had given me a problem before my warranty was over. I also like to thank Lisa at your Georgia office who took care of my case. More

Why go back to the Service Dept. at Citrus Kia - Because. I find the people working in the Service Dept at Citrus Kia to be performing at the upmost professional level. Specifically, Amanda has on every occas I find the people working in the Service Dept at Citrus Kia to be performing at the upmost professional level. Specifically, Amanda has on every occasion, made me feel like a welcomed customer. From a simple oil change to how the vehicle handles on the road - she is always courteous and willing to listen. Plus, she has a very detailed perception of how the car works. Just when I thought I knew everything about a car, she provided keen insight as to potential causes and how the car would handle in which I had not previously thought of or knew about. And I have learned to appreciate her knowledge / understanding of the car. With that in mind - I plan to be a repeat customer for a long, long time. Thanks for the 'Great Service Amanda' Ron More