Jenkins Kia of Crystal River - Service Center

Super Service Fantastic service. Paul Duvall made us feel welcome and assured us the car would be completely taken care of from top to bottom. We were not disappoin Fantastic service. Paul Duvall made us feel welcome and assured us the car would be completely taken care of from top to bottom. We were not disappointed. Every issue was addressed and he made sure he reviewed the repairs that were done before releasing the car to us. No haggling, just expert service. In addition to the great service we also had an extremely clean and well appointed area to wait in if we wished to wait for the car. Will definitely continue to use Citrus Kia for all of our servicing needs. While waiting for a final adjustment to be done we wandered into the showroom and were greeted by Paul Taracatac. Even though he understood we were not buying at this moment he took the time to discuss some of the features of the new 2016's and answer questions for my husband.. Most likely our next new car will come from this dealer due to the friendly, no pressure attitude of the sales staff, and the thoroughness of the service staff. Thanks Citrus Kia! More

Was Excellent They are friendy and very very helpful. If you need a part or service done on your call they will work with you to make your it is done. For what went They are friendy and very very helpful. If you need a part or service done on your call they will work with you to make your it is done. For what went on tonight it was very good they answer all my question that I ask them. More

Experience was great. Friendly service with Paul Duvall. I'm giving the rating that I have because I was there about the length of time that I expected and Paul Duvall gave me my coupon discounts plus a litt I'm giving the rating that I have because I was there about the length of time that I expected and Paul Duvall gave me my coupon discounts plus a little more. That's always appreciated and keep up the good work! More

Service Dept Brought in my Forte for the 15k mile maintenance. Very surprised it only took 2 hours. Paul in Service was friendly, helpful and knowledgeable and to Brought in my Forte for the 15k mile maintenance. Very surprised it only took 2 hours. Paul in Service was friendly, helpful and knowledgeable and took his time explaining procedures. The customer waiting area is open and comfortable. Truly a pleasant experience. More

Very helpful Amanda was very helpful last Friday when I came in to get a new tire, and again today when I came for my oil change. She was very polive and friendly Amanda was very helpful last Friday when I came in to get a new tire, and again today when I came for my oil change. She was very polive and friendly and got me in and out of there very quickly. More

exelent work they did a exelent body work for my soul had dent in the back good job great price they treat you like family they did a exelent body work for my soul had dent in the back good job great price they treat you like family thank you Citrus Kia Elizabeth Katona More

Cadenza (2014) Odor Developed "dead smell" odor while on vacation. Upon return, Citrus Kia did an AC evaproator flush, and checked the Cabin Filter (filter had been repla Developed "dead smell" odor while on vacation. Upon return, Citrus Kia did an AC evaproator flush, and checked the Cabin Filter (filter had been replaced just 1500 mi ago). Diagnosis: dead mouse in back of Cabin Filter. Problem solved. Citrus Kia is a terrific dealership that truly tries to solve a problem and please customers. Congratulations to Amanda Gallagher (Service Advisor) for her communication and caring skills. Please don't leave. Also I commend Citrus Corporate Customer Relations for working with Amanda and me for their courteous and responsive action in providing a no-charge replacement filter. Gary T. Simpkins More

Excellent service after the sale My 2013 Kia Optima I bought had a problem with the weather strips on the sunroof which I thought I had to pay for to be repaired. With Dave Bushnell's My 2013 Kia Optima I bought had a problem with the weather strips on the sunroof which I thought I had to pay for to be repaired. With Dave Bushnell's help, it was covered under warranty. Paul Taracatac, my salesman, made sure that the parts were ordered in a timely manner. More

Best dealership I have ever used I took my 2012 Optima in for an oil change.Decide to look at the new cars,fell in love with the new 2016 Soul.Needless to say I bought it. John Keega I took my 2012 Optima in for an oil change.Decide to look at the new cars,fell in love with the new 2016 Soul.Needless to say I bought it. John Keegan my sales rep was really helpful and with Tony settled on a price that I thought was fair. It is a pleasure to bring my car in for service. here . Everyone was a pleasure to deal with(John,Tony and Yvonne) special kudos to Amanda in service . More