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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,788 Reviews

1,788 Reviews of Jenkins Kia of Crystal River - Service Center

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October 27, 2016

squeezed me in I brought my grandfather to buy a car, I figured I'd get my oil changed while there. Mr Bushnell squeezed me in and I was ready when my grandfather w More

by sandy112565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2016 -

Jenkins Kia of Crystal River responded

Thanks for your business! We are happy to accommodate walk ins. Let us know how we can help! Great job Dave B..

October 15, 2016

Oil change I recently went to Citrus KIA for my oil change, it was busy that day, so I went on the service line and waited, I then went inside to tell them I was More

by hoticetea
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dondanville
Oct 24, 2016 -

Jenkins Kia of Crystal River responded

We appreciate your business. We are sorry that you had to deal with the whole situation. I'm glad we were able to help resolve it. Thank you for being an awesome customer! Let us know how we can help you in the future. Great job Dave D. and Dave B.

September 27, 2016

"Rocky did it again"!. Arrived to have a simple service done on our 2007 Sorrento Friday. We just purchased a certified pre-owned 2014 Soul from Rocky last November. The wif More

by Sandman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The good mechanic!, Rocky Vance
Sep 28, 2016 -

Jenkins Kia of Crystal River responded

Thank you for your review and for letting us assist you with the service of your Sorento and with the purchase of your 14 Soul and your new 2016 vehicle. (A soul as well?) You are smart man to make sure that your wife is a happy camper. Great job Rocky!

September 15, 2016

Excellent service The staff was very helpful especially when they were looking for my car when it was lost at the dealership now but they redeemed themselves but quickl More

by Nancemr88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Duvall
Sep 19, 2016 -

Jenkins Kia of Crystal River responded

Hmmmm? Not sure what happened here, but we appreciate your patience and understanding. Thank you for taking the time to make us aware of this situation so that we can make sure that it doesn't happen again. We appreciate your business!

September 12, 2016

30,000 mile maint I went in for my 30K maint, and asked about a noise I hear when I made a left turn. The tech couldn't hear the noise, unfortunately. As they say, th More

by sandy112565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Duvall
Sep 12, 2016 -

Jenkins Kia of Crystal River responded

Thanks for your review Sandy and for letting Citrus KIA assist you with the maintenance of your vehicle. We are glad to hear that your visit took less time than expected. We are sorry that we unable to fix the noise that your vehicle is making. If you hear the noise again, please stop back by so that we can diagnose it properly. Thanks again for your business!

August 27, 2016

Greatly Satisfied ! Engine trouble after only 28K miles, however, we couldn't produce receipts of oil change. KIA corporate came through, providing us a new engine! Brad More

by Larry T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Aug 27, 2016 -

Jenkins Kia of Crystal River responded

Thanks for the positive review. Every situation is different, some can be challenging. I'm glad we were able to work together with corporate and take care of you. Let us know how we can be of service moving forward. Great job Brad and Dave.

July 27, 2016

made my experience better than the Devin was fantastic if you go to service at citrus KIA go to him!!!! My last visit wasn't a great one but Devin made sure that I was completely satisf More

by joeerc24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
Jul 29, 2016 -

Jenkins Kia of Crystal River responded

Thank you for your review and we are so glad you are a HAPPY customer!...Great Job Devin!

July 16, 2016

SEcond Sortage My first sportage took us across country and back without a problem, then we drove it for 80000 miles with only normal service and a battery replaceme More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Taracatac, Rena Carter
Jul 17, 2016 -

Jenkins Kia of Crystal River responded

Thank you for your review and for your loyalty to Citrus KIA and to KIA. We are glad that your first Sportage was a good experience and are sure that your second Sportage will be even better! #SecondSportage

July 10, 2016

Awesome Went in for service, came out with new 2016 KIA Soul, close to the same payment as car I traded......Rich Meier made things happen!!!!!! More

by soullover2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2016 -

Jenkins Kia of Crystal River responded

We were happy to make things happen for you. It's what we do. Thanks for being part of the Citrus Kia family. We hope to see you at the customer appreciation party in August. Great job Rich!

June 02, 2016

They made it right I removed my prior review because they are making it right now. Ty David. I'll let you know how it all comes out at my next review. More

by Missy Hei
Recommend Dealer
Yes
Employees Worked With
David mgr.
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