Jenkins Kia of Crystal River - Service Center

When I stated that after 62 yearso of owning Toyotas, Hondas...even poor old Pontiacs...I had never had to deal with a recall, and this was the 5th in two years since deciding to try Kia, the service fel Hondas...even poor old Pontiacs...I had never had to deal with a recall, and this was the 5th in two years since deciding to try Kia, the service fellow replied, "Yep! Happens all the time!" The mechanic standing behind him looked at me with big eyes and nodded vigorously. That's a really odd response to a kindly worded complaint. It costs me more than 4 hours of my time and almost 90 miles round trip with every recall. I appreciate the due care involved in issuing a recall, but perhaps Kia has an engineering problem? Love my Telluride. Hate the service department. More

Should have told me about my wiper fluid tank leak before they finished my car they finished my car More

The only complaint I have for your waiting room is the TV. I really think you should put on a different channel than the animal channel. Why can’t you have on at least the news spectrum that was very disa TV. I really think you should put on a different channel than the animal channel. Why can’t you have on at least the news spectrum that was very disappointing there was always something better than the pet channel. thank you very good coffee selection, and the donuts. Thank you again. More

Jenkins KIA Service Dept. pricing is less expensive than other auto repair shops. Add in the free coffee, donuts, water, and comfortable waiting area, it's always an enjoyabl pricing is less expensive than other auto repair shops. Add in the free coffee, donuts, water, and comfortable waiting area, it's always an enjoyable experience. More

Should have shuttle service if residents live within 7 miles or so,waiting three hours is too long. Glad no car sales man came over. miles or so,waiting three hours is too long. Glad no car sales man came over. More

I’ve always had a pleasant experience when I have any issues with my car. They explain any problem I may have. Thank you for always helping me. issues with my car. They explain any problem I may have. Thank you for always helping me. More

This was a recall service. They got it all done in less than 1 hour. Everything was easy in and out. Comfortable waiting area, water, coffee and even donuts. They got it all done in less than 1 hour. Everything was easy in and out. Comfortable waiting area, water, coffee and even donuts. More

Wife was happy with the service provided. They do need more help answering the phone to schedule apts. They do need more help answering the phone to schedule apts. More

Have dealt with Steven previously and he has been friendly, professional, a good listener to my concerns, and at checkout explains in detail what was done and may need to be done. friendly, professional, a good listener to my concerns, and at checkout explains in detail what was done and may need to be done. More