Jenkins Kia of Crystal River - Service Center

Purchase of a 2017 Soul On February 5, 2017 we purchased a 2017 Soul from Citrus Kia. We feel that Citrus Kia Dealership is the best. We have always been treated well there. On February 5, 2017 we purchased a 2017 Soul from Citrus Kia. We feel that Citrus Kia Dealership is the best. We have always been treated well there. Our salesperson, Mike Boswell was very helpful in explaining all the important things about the new auto to us. We traded in a 2012 Soul and there were many differences in the new Soul. This is our sixth Kia vehicle. More

response to my bumper to bumper warranty Miss Powell assuref me I had nothing to worry about as far as my warranty for six years or 60,000 miles was not being in effect. It is a factory warr Miss Powell assuref me I had nothing to worry about as far as my warranty for six years or 60,000 miles was not being in effect. It is a factory warranty and to ignore this third-party contact. As you offer your own warranties if extension is necessary. And you would be happy to help me with that, should I choose to extend 10 years at 100,000 miles . Or trade in! Thank you Michelle More

Taken care of Went to service with wheel bearing issues. Turned out to be differential. Traded in on a new Kia Sorento certified. Awesome dealership and great servi Went to service with wheel bearing issues. Turned out to be differential. Traded in on a new Kia Sorento certified. Awesome dealership and great service . More

Very pleasant experience Walked out with a new car and it couldn't have been easier. The agent was extremely helpful and the rest of the staff was well-equiped to handle any p Walked out with a new car and it couldn't have been easier. The agent was extremely helpful and the rest of the staff was well-equiped to handle any potential issues. Received several discounts which lowered the price to a very affordable range. Will be a repeat customer 100%. More

Amazing dealership I went to the customer appreciation night. They served dinner,played games, shared information about the brand and what to expect from the dealer. The I went to the customer appreciation night. They served dinner,played games, shared information about the brand and what to expect from the dealer. They are the best dealer by far! More

It was great working with Citrus Kia! I had body work done on my Lexus app Citrus Kia. Everyone was very professional, and the customer service was top-notch! They did a great job with the I had body work done on my Lexus app Citrus Kia. Everyone was very professional, and the customer service was top-notch! They did a great job with the repairs on my car and even returned it to me fully detailed! I will definitely use them for all future service needs! More

wonderful i recently brought todds vehicle in for service devon unloaded my wheelchair and constantly checked on me till car was ready and when it was done hw i recently brought todds vehicle in for service devon unloaded my wheelchair and constantly checked on me till car was ready and when it was done hw put chair back in car More

Very disappointed in service department I purchased 2 new vehicles from Citrus Kia and had always been pleased until my last visit to the service department. My ESC and ABS warning lights w I purchased 2 new vehicles from Citrus Kia and had always been pleased until my last visit to the service department. My ESC and ABS warning lights were on. I was immediately asked if I was told there would be a $50 charge to diagnose the problem. I said, "No, and had I known I would not have driven from Brooksville" because I knew I could go to my local auto parts store and have it diagnosed for free. My Kia Rondo is a 2007 with 70k miles. The service man agreed to waive the $50 diagnosis fee. Later I was told the problem was both real wheel speed sensors. It was explained to me that "the car was poorly designed" (I wasn't told this when I bought the car) and the entire rear end had to be taken off to replace the sensors so they were allowing 4 hours labor or $650. Since I was a "good" customer, they would charge me only $550. Long story short - I bought the speed sensors on Ebay for $30 each and a local garage installed them for $98. Total cost to me of less than $160, and all seems fine. It seemed to me that Kia was trying to take advantage of me because I am a recent widow. I did not note the names of the two service department men I spoke with. More

Recently purchased my 3rd Kia Optima at Citrus Kia. Had same sales person Joe Slater and Tony Meador assisting me to get a good price and another great car. Nice friendly people who give excellent servi Had same sales person Joe Slater and Tony Meador assisting me to get a good price and another great car. Nice friendly people who give excellent service. More