Jenkins Kia of Crystal River - Service Center

Oil change I recently went to Citrus KIA for my oil change, it was busy that day, so I went on the service line and waited, I then went inside to tell them I was I recently went to Citrus KIA for my oil change, it was busy that day, so I went on the service line and waited, I then went inside to tell them I was there, wasn't in the dealership 5 minutes when, Paul DuVall came and told me my car was hit and the driver took off, he then told me he got the plate, I called the police to make a report when they arrived they took the plate and ran it and came back as no such plate. So I left the dealership and contacted my insurance company, my deductible is $500 and I went to have it fixed. A couple of days letter the General Manager, David Dondanville,called me to ask what had happened and I explained everything and he wrote me out a check for the $500 deductible. There are still some nice people in the world. I also would like to give a shoutout to the service agent, David Bushnell More

"Rocky did it again"!. Arrived to have a simple service done on our 2007 Sorrento Friday. We just purchased a certified pre-owned 2014 Soul from Rocky last November. The wif Arrived to have a simple service done on our 2007 Sorrento Friday. We just purchased a certified pre-owned 2014 Soul from Rocky last November. The wife fell in love with a 2016 in the showroom. Ended up driving back to Spring Hill, cleaned out the 2014, and drove home a sweet 2016! I knew when Rocky drove an identical 2016 up front, we'd be taking it home. Painless, relaxing, and a pleasure to deal with ALL the folks up there, and especially "Rocky"!. Thankyou! Happy wife, happy life! More

Excellent service The staff was very helpful especially when they were looking for my car when it was lost at the dealership now but they redeemed themselves but quickl The staff was very helpful especially when they were looking for my car when it was lost at the dealership now but they redeemed themselves but quickly with a loaner while my work is getting done More

30,000 mile maint I went in for my 30K maint, and asked about a noise I hear when I made a left turn. The tech couldn't hear the noise, unfortunately. As they say, th I went in for my 30K maint, and asked about a noise I hear when I made a left turn. The tech couldn't hear the noise, unfortunately. As they say, the watched pot never boils. It made the noise half way to my appt, so I couldn't turn around and go back. Hopefully, it's nothing major and next visit the tech is able to hear it My service visit took less time than I expected. More

Greatly Satisfied ! Engine trouble after only 28K miles, however, we couldn't produce receipts of oil change. KIA corporate came through, providing us a new engine! Brad Engine trouble after only 28K miles, however, we couldn't produce receipts of oil change. KIA corporate came through, providing us a new engine! Brad & Dave in service dept were fantastic. More

made my experience better than the Devin was fantastic if you go to service at citrus KIA go to him!!!! My last visit wasn't a great one but Devin made sure that I was completely satisf Devin was fantastic if you go to service at citrus KIA go to him!!!! My last visit wasn't a great one but Devin made sure that I was completely satisfied with this one. He turned an unhappy customer into a very pleased one! More

SEcond Sortage My first sportage took us across country and back without a problem, then we drove it for 80000 miles with only normal service and a battery replaceme My first sportage took us across country and back without a problem, then we drove it for 80000 miles with only normal service and a battery replacement. I brought it in for tires one day, when they gave me an offer I could not refuse (LOL). Now have my new 2017 and look forward to an other great experience. More

Awesome Went in for service, came out with new 2016 KIA Soul, close to the same payment as car I traded......Rich Meier made things happen!!!!!! Went in for service, came out with new 2016 KIA Soul, close to the same payment as car I traded......Rich Meier made things happen!!!!!! More

Great sales people. I didn't intend to buy a car that day. We brought my Lady Friend's Kia in for service work so I started looking around. I was shown some new ones, but I didn't intend to buy a car that day. We brought my Lady Friend's Kia in for service work so I started looking around. I was shown some new ones, but as I said, I wasn't looking to buy. Then Brent Lucas showed me three 2015 Sorentos. I drove one that had everything on it. I finally told them to write it up. There was no hi pressure salesmanship from anyone there. I will walk out if someone try's to high pressure me. All said, I would definitely return here. Ken Eustice More