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Jenkins Kia of Crystal River - Service Center
Crystal River, FL
1,757 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,757 Reviews of Jenkins Kia of Crystal River - Service Center
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June 20, 2017
great service they solve auto problems my kia is has many miles and they always fix ok good best can, say any more thank you Kia Bud they solve auto problems my kia is has many miles and they always fix ok good best can, say any more thank you Kia Bud More
by Bud1933
Employees Worked With
Devin Gillespie
May 29, 2017
Poor maintenance repair department We have a 2016 Kia Sedona and the windshield washer was not working. We called and made an appointment to have this repaired and ended up taking it b We have a 2016 Kia Sedona and the windshield washer was not working. We called and made an appointment to have this repaired and ended up taking it back to Citrus Kia 5 times in one month to have this warranty work repaired. Each time we left, it was not working within one day. It was still not working after the 5th time, so we took it to a local garage and they found that the hoses were crushed and kinked. We won't be returning to Citrus Kia. More
by kal
May 19, 2017
Customer First! We have purchased two cars from Citrus Kia and have had a great experience both times, We recently attended a "Customer Appreciation Evening" at Citr We have purchased two cars from Citrus Kia and have had a great experience both times, We recently attended a "Customer Appreciation Evening" at Citrus and found it to be both informative and entertaining. The owners of the Company are very involved with all aspects of the company and appear to do all they can to make sure the customers have a great experience and that the employees have a great place to work. More
by Jack
Employees Worked With
Justin M?, Michael Carfiro
May 19, 2017
Experience Excellent experience never been to a dealership with such great customer service. I also had my new car in for its first service and I also experience Excellent experience never been to a dealership with such great customer service. I also had my new car in for its first service and I also experienced excellent service More
by Fern7
May 16, 2017
INTERNET EDUCATION Our new Sorento has many tech advances and we needed help with setting them up...Timmy Torres was a great instructor and we left happy. Our new Sorento has many tech advances and we needed help with setting them up...Timmy Torres was a great instructor and we left happy. More
by artcartlady
Employees Worked With
May 15, 2017
Problem Solved Upon purchasing our new Sedona van from our great salesman Timmy Torres, we discovered a deep scratch on the passenger side front windshield. After n Upon purchasing our new Sedona van from our great salesman Timmy Torres, we discovered a deep scratch on the passenger side front windshield. After numerous attempts to correct this problem by Devin Gillespie, our very determined service representative, a new windshield was ordered and installed after several months. We can't thank Devin and the service manager Mike enough for their determination to resolve this matter to our satisfaction with great patience and numerous telephone calls while waiting for the approval to order a new windshield. We are extremely satisfied with the work that has been done by a great service team and with our new van. More
by JOSEPH R
Employees Worked With
Devin Gillespie
April 14, 2017
Excellent service advisor - Devin Gillespie Just stopped by for some information on getting a spare tire for our Optima. Needed specifications so we could get the correct size for the trunk. D Just stopped by for some information on getting a spare tire for our Optima. Needed specifications so we could get the correct size for the trunk. Devin was extremely courteous band helpful to the extreme, even though we would be purchasing the rim from a salvage yard. Always a pleasure to interact with him on regular service matters also. Thanks. John More
by teabags101
Employees Worked With
Devin Gillespie, Devin Gillespie
April 12, 2017
eServices Workshop The workshop was very informative and conducted with a focus on the customer's needs. After the discussions, the dealer rep took the time to discuss a The workshop was very informative and conducted with a focus on the customer's needs. After the discussions, the dealer rep took the time to discuss and demonstrate the functions particular to my needs and my automobile. Great presentation, courteous and friendly rep. Now I better understand my vehicles capability. More
by Alan
Employees Worked With
Justin Masciarelli
February 19, 2017
Every time we go to this Dealership we always are always welcomed either to get another car or get the car serviced its a fun experience. The customer appreciation dinners are always great fun and the food welcomed either to get another car or get the car serviced its a fun experience. The customer appreciation dinners are always great fun and the food has always been terrific. Thanks Citrus KIA! More
by Jimbo Retired
Employees Worked With
February 05, 2017
Purchase of a 2017 Soul On February 5, 2017 we purchased a 2017 Soul from Citrus Kia. We feel that Citrus Kia Dealership is the best. We have always been treated well there. On February 5, 2017 we purchased a 2017 Soul from Citrus Kia. We feel that Citrus Kia Dealership is the best. We have always been treated well there. Our salesperson, Mike Boswell was very helpful in explaining all the important things about the new auto to us. We traded in a 2012 Soul and there were many differences in the new Soul. This is our sixth Kia vehicle. More
by litho1
Employees Worked With
Other Employees :
Tony Meador, Michael Boswell , Steve Hiteman, KEVIN HENDRIX, BARRY LUCAS
