Back

Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,757 Reviews

1,757 Reviews of Jenkins Kia of Crystal River - Service Center

Sort by
February 25, 2021

My complements to 2 extremely service oriented women - Amanda and Karen. their command of this ability comes natural to each of them. Had it not been for these two ladies, I would have been dispatched to More

by DSWEENEY15
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda and Karen Wilson
February 25, 2021

Karen makes very sure my Stinger is taken care of and she couldn't be nicer, and always finds me when my car is ready. The car always seems to handle better after a visit. Everyone you speak with is always More

by F_BINGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stewart
February 25, 2021

Jenkins has always been a great place. Karen has always done a fantastic job of taking care of me whenever i have brought my car in. More

by WALT55STEWART14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
February 25, 2021

Service center is good, but it seems employees are nervous about getting a great review they seem to think if they don’t get a great review bad things will happen so they show you how to fill out the More

by JOHNC03
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

DO NOT CONTACT ME AGAIN, I DON WANT ANYTHING TO DO WITH JENKINS!!! Xxxxxxxxxxxxxx Xxxxxxxxxxxxxx You could never live up too the Citrus Kia dealership, so Don’t waist my time. I will never use Jenkins f More

by JDBESSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the feedback. We have the same great people and now more support as a part of the Jenkins group. We are growing the team, and renovating the building to expedite your visit and improve the customer experience. We hope you would give us a chance to show you how much we care! If there was a particular situation or experience that did not live up to your expectation please call the dealership 352-564-8668 and speak with the general manager David Dondanville. I know he will want to know what happened so we can make it right.

February 25, 2021

I've been there twice for service on my Kia Sportage they are very courteous and get the work done in a timely manner they go above and beyond More

by HUNTERANDME15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Friendly and efficient, did all I asked to be done. Only drawback was I had the tires rotated and upon returning home from a 300 mile trip 2 days later, I found one wheel was missing a lug nut. Obviously no More

by CHARLES_BUHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

I hope you maintain the excellent service and friendliness from the past without the added pressure Jenkins is known for. Their employees are the best. More

by ROBROTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Gillespie
February 25, 2021

I always have a great experience at citrus Kia. The service Dept is always polite, professional and top notch. I wouldn’t go anywhere else. More

by KATHY.KALHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Always courtous and work done in a timely manner. Wish they were closer but hey I picked where I live. With the Ownership change glad to see the same service desk employee there. More

by tomkaren13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
161
...