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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,757 Reviews

1,757 Reviews of Jenkins Kia of Crystal River - Service Center

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March 02, 2021

Karen ( Service Department) is the one that assisted me during my visit on Monday, March 1, 2021. She was, and always, helpful to me when I go in there. She does a great job. More

by CHELMINIA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Krider Wilson
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

We are proud to know Karen did a great job in assisting you.

March 02, 2021

I was at the dealer for an oil change and tire rotation, Dave was happy to explain everything and said we can help ourselves to coffee or water. He also asked if we would like a ride anywhere while work was More

by EVELYNSCHENCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your 5 star review.

March 02, 2021

I was greeted with a smile and an offer to do anything to give me a pleasant visit. She was pleasant and always smiling. She kept me advised of what was going on with my car. More

by WILLAM513031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Powell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Hiteman, Tony Meador, Devin Gillespie, Rena Carter, KEVIN HENDRIX
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience.

Mar 10, 2021 -

WILLAM513031 responded

My experience was wonderful and I was taken care of quickly. I was very happy with the service.

March 01, 2021

Always greeted with a smile and an offer to do anything to make my visit more pleasant. Karen is great to work with. She is calm and caring. Really enjoy going to Kia for service. More

by DAS63.DS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Boswell , Devin Gillespie
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback!

March 01, 2021

I absolutely love Kia. Everyone is friendly and helpful. Love, love, love Karen. She is great! She lets you know everything that was done to your vehicle. More

by jmcfee0407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Wilson
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the great feedback!

March 01, 2021

The staff was friendly and efficient. They set me up for my next appointment, and as an added benefit , they checked out some my preferences in the cars computer, and suggested a change that is giving m More

by WESSTONGE1943
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your positive review. Thank you for allowing us to serve you!

March 01, 2021

Modern vehicles don't require servicing as much or as often as older vehicles did. My KIA Telluride is only a year old now, so I've only been to the service department a couple of times, but each time I More

by gilchapin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the continued support. We look forward to serving you.

March 01, 2021

I took my 2021 Sportage in for the first service at 3700 miles. I had 3 issues the check engine light was on, the outside temp gauge reads over 110 degrees and my front collision sensor not working they sai More

by SREVEM123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you entrusting us with the maintenance of your vehicle.

February 28, 2021

I like that they are very courteous, their service is good and on time. They remind about appointments and keep you informed about what the car needs More

by MARIA_E_GOMEZ_PTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Gillespie
February 28, 2021

I always am pleased with the service department. Karen goes above and beyond. My only regret is the Kia system was down and I could not have my windows checked. More

by MACSHANNON47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen in Service
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

We apologies for the inconvenience, and appreciate your understanding.

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