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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,801 Reviews

1,801 Reviews of Jenkins Kia of Crystal River - Service Center

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April 08, 2021

I have always been satisfied with the work and quality of work from Kia. They are on time and pleasant checking in and out of service. More

by EHK115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback!

April 08, 2021

We have bought two sorento’s from KIA and the dealership has taken very good care of us. The service department is great too they treat us like family. More

by WMONDAYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business, You definitely are a part of the Jenkins Family!

April 07, 2021

Went and got a service done on my car and when they were done my wife noticed a smell and i opened the hood and no oil cap wasn’t on. And when I went back inside and said something to the ladies in there it More

by BARKERFAMILY07
Recommend Dealer
No
Employees Worked With
Don’t know the ladies name
Apr 08, 2021 -

Jenkins Kia of Crystal River responded

I apologize for the negative experience you had while you were in our service department. We will certainly use this as a coaching opportunity for our associates. If there is anything further you would like to discuss, please feel free to call me anytime at 352-564-8668! Thank you, Desiree Bower Customer Relations Manger

April 07, 2021

very impressed with the service and wife with the clean car.. good job guys..keep up the good work,ok so i will make it 25 words.. really like the way the transition has gone. More

by ilona1935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Jenkins Kia of Crystal River responded

We are pleased to hear you are happy with our staff! Thank you for the 5-star review!

April 03, 2021

love it just wish and oil change didn't take 2 hours didn't work with those listed below a great young lady in service only one i will work with More

by WESTCOASTSHORTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience with us! We will certainly use this as a coaching opportunity for our staff.

April 02, 2021

The service is always friendly ,courteous and great. The staff is wonderful to deal with and my vehicle is always done right the first time. There is never any pressure and the wait time is very good as wel More

by Shobud77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Karen Wilson, Rich Meier
Apr 08, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your positive feedback!

April 02, 2021

Everything went as expected. I always figure an hour and a half but it took less than that. Seating is comfortable, everyone is friendly. I'm happy. More

by KEVINCMULLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your 5-star review!

April 02, 2021

Friendly employees and clean lounge with coffee and water. The only problem I had with this visit what is that the car was ready 45 minutes after promised time. Otherwise I’m always happy with the ser More

by debbiewool@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Jenkins Kia of Crystal River responded

We sincerely apologize for the long wait. Thank you with being so patient with us while we work out the last little kinks, and thank you for sharing your experience with us!

April 02, 2021

Have owned 2 KIA Sorentos...like the 100,000 mile warranty as I put miles on the car. Am up to 90,000 miles on my 2014 (love the red color) and satisfied w/it and the features; however, am researchi More

by ABCONTACT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business!

April 01, 2021

In the back of our minds we only wanted an oil change for our 2014 Kia. We went and looked at new cars anyway. We were blessed to have Mike Stewart say .. if I can be if any help please. Ask away. I commend More

by BABYMASE100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stewart
Apr 01, 2021 -

Jenkins Kia of Crystal River responded

We are so delighted to hear that Mike provided you with excellent customer service!

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