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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,759 Reviews

1,759 Reviews of Jenkins Kia of Crystal River - Service Center

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March 19, 2021

always great service, prompt and on time. good explanation from David on what need to be done. nice clean car returned on time. thanks for good service More

by JSHIELDS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business!

March 19, 2021

We have been coming to this dealer for several years now and the service has always been great. Dave has always be helpful and friendly More

by PPUG35@AOL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your continued business and kind words!

March 18, 2021

staff kept me informed of the work while I waited and gave me a complimentary water. they also informed me of the work being done and recommendations for possible other repairs More

by WARP.EIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience!

March 18, 2021

Karen and David were excellent. For my first time being there I was in awe at how nice and friendly they were. Also Ed from parts, he was very informative about my car. Amazing staff. More

by HELENW0301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for choosing Jenkins KIA of Crystal River to service your vehicle!

March 18, 2021

It was ok..Karen really didn't give me any definitive answers I know that I will not be purchasing another kia after all this More

by WILLIAMX123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust in us! Please contact me at 352-564-8668 Thank you, Desiree Bower Customer Relations Manager

March 18, 2021

all thumbs up for KAREN. your wating area could use more reading material. i miss the funny sometimes hilarious advertising as CITRUS KIA had.It was outstanding. jenkings is just run of the mill. VERY AVE More

by HANSWITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your 5-star review! And we will get some more reading material out there!

March 18, 2021

Have been doing business with this company and dealership since 2013 have always had a great experience with these people. !!!!!!!!! Fabulous employees Will always use your service department. More

by CEZELNAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with our service department!

March 17, 2021

Karen handled my service experience. She was very precise about what was done to my car and the results of all the points-checks. She was very friendly and made the wait not-so-painful! More

by shooper120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know Karen provided you with excellent service!

March 17, 2021

I stop without an appointment to see if I could get service on my Kia Sorento Dave Bushnell said that they were real busy but he could get me in. Witch he did and got the job done in good time. More

by Rich F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

Customer satisfaction is very important to us! Thank you for your valued feedback.

March 17, 2021

Karen is so pleasant. She keeps me updated on the status of my service and what maintenance I need to have done in the future. More

by MARGARETMCCORD49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Mar 23, 2021 -

Jenkins Kia of Crystal River responded

We appreciate the 5-star review!

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