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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,801 Reviews

1,801 Reviews of Jenkins Kia of Crystal River - Service Center

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April 28, 2021

Professional service ALWAYS.I started service with our Professional service ALWAYS. I started service with our pre-owned Sedona (14k miles) in Aug, 2015. Dave has been a great advisor all the way. Have j More

by AL.SANDLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jenkins Kia of Crystal River responded

We appreciate the positive feedback!

April 27, 2021

Very good service. Well taken care of. They made you feel comfortable in waiting area. Would recoommend to anyone wanting good service for the Kia line. More

by JLMILLE1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience!

April 27, 2021

Every thing went as expected. All the agents were great. All my requirements were met. The agents took time to review the necessary repairs in order to bring my vehicle into compliance. More

by FELIXT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
May 14, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback!

April 27, 2021

Took Kia Soul in for it's regular maintainence check up, oil change, filters, etc. The service was fairly quick and painless. THE BIG ISSUE was the following day. We needed the car to leave for a trip. More

by WZEL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
worked with Dave in Service. 5 stars but won't let me enter it.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

We sincerely apologize for this incident! We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please feel free to call me at the dealership anytime. Thank you, Desiree Bower Customer Relations 352-564-8668

April 27, 2021

After spending almost $7000 to replace the engine in my 2014 Soul, we had an oil leak. Brought it in to be looked at and was told it was not covered and would cost another $850!! Very upsetting and will More

by LISASCHAAKE5
Recommend Dealer
No
Employees Worked With
Karen in Service
May 14, 2021 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to hear about this myself and see if there is anything we can do. Please feel free to contact me at the dealership at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

April 26, 2021

I went in without an appointment, for repair of a tire leak. They took my car in right away and got me out in under an hour. Great service, good price, lovely people. More

by dianeatlv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

We are absolutely delighted to hear our team provided you with excellent customer service!

April 26, 2021

I do think this is going to be one of the best dealership around. With new ownership I see better service and sales so keep up the good work. More

by winston
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your positive feedback!

April 25, 2021

I know you are the best. I have been to other places and they were bad. I am glad to have a dealership as yours. More

by winston
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your FIVE-star review!

April 23, 2021

Service was great , Great coffee bar. Very fast service. The waiting room was very comfortable I would give Jenkins KIA a five star rating. Thank You More

by LYNNGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

And we appreciate your 5-stars!

April 22, 2021

Everyone was very nice and helpful. Service was done pretty quick. waiting area was well stocked and had a lot to select from, coffee and snacks. More

by MAUREENFRIMPTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience!

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