Jenkins Kia of Crystal River - Service Center

Went and got a service done on my car and when they were done my wife noticed a smell and i opened the hood and no oil cap wasn’t on. And when I went back inside and said something to the ladies in there it done my wife noticed a smell and i opened the hood and no oil cap wasn’t on. And when I went back inside and said something to the ladies in there it didn’t seem like they should any concern, luckily one of the techs heard me and he came out and found the oil cap and put it back on. And cleaned off the oil that sprayed up underneath the hood. The lady that got the car for us didn’t clear off the next maintenance for an oil change More

very impressed with the service and wife with the clean car.. good job guys..keep up the good work,ok so i will make it 25 words.. really like the way the transition has gone. car.. good job guys..keep up the good work,ok so i will make it 25 words.. really like the way the transition has gone. More

love it just wish and oil change didn't take 2 hours didn't work with those listed below a great young lady in service only one i will work with didn't work with those listed below a great young lady in service only one i will work with More

Friendly employees and clean lounge with coffee and water. The only problem I had with this visit what is that the car was ready 45 minutes after promised time. Otherwise I’m always happy with the ser water. The only problem I had with this visit what is that the car was ready 45 minutes after promised time. Otherwise I’m always happy with the service department. More

Everything went as expected. I always figure an hour and a half but it took less than that. Seating is comfortable, everyone is friendly. I'm happy. a half but it took less than that. Seating is comfortable, everyone is friendly. I'm happy. More

The service is always friendly ,courteous and great. The staff is wonderful to deal with and my vehicle is always done right the first time. There is never any pressure and the wait time is very good as wel staff is wonderful to deal with and my vehicle is always done right the first time. There is never any pressure and the wait time is very good as well as the wait area. More

Have owned 2 KIA Sorentos...like the 100,000 mile warranty as I put miles on the car. Am up to 90,000 miles on my 2014 (love the red color) and satisfied w/it and the features; however, am researchi warranty as I put miles on the car. Am up to 90,000 miles on my 2014 (love the red color) and satisfied w/it and the features; however, am researching to decide what my next vehicle will be. Until then, keeping the 2014 Red Sorento. I also purchased an Extended Warranty thinking I would keep the car and could transfer if I sold or traded. Recent service visit - unclogged a/c line (evap?) - disappointed NOT covered under warranty after paying $3000 for the warranty. This expense was $300. I've always had good service relationship w/Citrus KIA. This was first visit since new ownership w/Jenkins and am satisfied. Dave has been there since my KIA purchases and always helpful and most importantly, trustworthy (IMHO) More

Everyone was friendly and I was pleased except for the long wait. Had back surgery and can’t sit long . Next trip will have someone bring me. long wait. Had back surgery and can’t sit long . Next trip will have someone bring me. More

In the back of our minds we only wanted an oil change for our 2014 Kia. We went and looked at new cars anyway. We were blessed to have Mike Stewart say .. if I can be if any help please. Ask away. I commend our 2014 Kia. We went and looked at new cars anyway. We were blessed to have Mike Stewart say .. if I can be if any help please. Ask away. I commend and will refer Mike and Jenkins Kia when I am approached by anyone admiring my beautiful new ca More

We have bought 3 cars at this dealership. We are delighted. Would buy again. Best people matching prices. The waiting room offers coffee and tea which is very convenient. delighted. Would buy again. Best people matching prices. The waiting room offers coffee and tea which is very convenient. More