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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,801 Reviews

1,801 Reviews of Jenkins Kia of Crystal River - Service Center

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May 14, 2021

They (service department) are always friendly. The place to wait, if you are staying there while they work on your car, is comfortable with free water, coffee and snacks and a TV. More

by DPARLAMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience in our Service department!

May 13, 2021

Service is always friendly. They completed the oil change quickly. One thing, they always wash my car. This time they did not. I was about disappointed in that. However, the main service on the car is done c More

by HEIDEAFELDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your feedback!

May 13, 2021

Friendly atmosphere Not pushy with sales tactics Friendly atmosphere Not pushy with sales tactics Finance process could be faster by eliminating paper signing as we signed on a tablet. Duplicatio More

by Catravers2116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott , Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback.

May 13, 2021

I was greeted as soon as I entered Jenkins Kia. Their set-up makes it easy to drop your vehicle. Someone picked me up at my office when it was finished at the time they said they would. The work was d More

by TANNERSGARAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Hemer
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with excellent customer service!

May 11, 2021

Amazing staff, pleasant experience. The employees make you feel at home & keep you informed regarding your vehicle. Wait time is not too bad. I’ll go no where else. More

by TINYBPOWERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins KIA of Crystal River!

May 10, 2021

Evryone wa helpful. Appreciate my car being washed. I was shown filter which was dirty and asked if I wanted anew one. Of courese I said yes. More

by MAJMOLLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda ???
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience!

May 10, 2021

Great place, very helpful. Always make sure I’m take car of as soon as you walk in the door! Job well done for me More

by katiebug34461@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Meador, Justin Selke, Tabitha Hemer, Maggie Desmond
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided an excellent experience for you!

May 07, 2021

Service was great although service rep's could notify each other when a customer is waiting for a rep not at their desk. My rep was in the service area and I had to ask for another rep to notify him I w More

by RHALPIN1454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your honest feedback and apologize for that miscommunication. If you have any more concerns you would like to discuss, please feel free to contact me anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 05, 2021

First visit since Jenkins purchased. Times on receipt not accurate, took 2 1/2 hours if not longer to get serviced. Facility was better than when Citrus owned it. Personnel was not as friendly when Citrus ow More

by JMR050964
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Bushnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 03, 2021

I enjoy taking my car to Kia to be worked on. They always do a great job and I am able to get the work done with a great way to pay on the bill with Sunbit. More

by LYNNRICH2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Hemer
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are grateful for your 5-star review!

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