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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,759 Reviews

1,759 Reviews of Jenkins Kia of Crystal River - Service Center

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April 20, 2021

Karen, is excellent service advisor. Kept me on the loop of things. Did not wait long for my car. Very courteous location. Please with the service. More

by MROM61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the FIVE-STAR review!

April 20, 2021

great staff - 25 word minimum??? get another survey company ... more trouble than it's worth .. Next time I will skip the request .. Next time I will skip the request .. Next time I will skip the reque More

by CHCROCKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience!

April 19, 2021

I went for my first service, an oil change . Everyone was so friendly and helpful , the service desk and the salesman was very helpful and made sure everything went good. A big thank to the staff at Jenkins More

by MARISSA BUKAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to hear your first experience with our service department was a positive one! Welcome to The JENKINS family!

April 18, 2021

Can always count on Dave and the service techs to get me and and provide the best care for my car. I am always left happy with the results. More

by 4TOBYNY2FL
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to share your experience with us!

April 16, 2021

Despite a change in name (Jenkins) I still get good service at Kia. Dave always there to help...Nothing else to say to fill out 25 words... More

by BIGBANGE
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, also, very good to deal with...
Apr 21, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your recent visit to our service department!

April 16, 2021

Had me out and back in vehicle in 20 minutes. No hassle. No problems. Prompt service advisor service. Would use dealer again for future issues if needed More

by JCASD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience!

April 15, 2021

Karen in your service dept is always so great to work with. Just wish my rain guards would have come in so they could have been installed at the same time. I've been waiting for a year. More

by DEBI7BIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Apr 21, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience. If you could call me to discuss this, so we can get this resolved for you. Please feel free to reach me at the dealership anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 13, 2021 -

DEBI7BIZ responded

Thanks for responding to .my survsy issue. At the time I purchased my Kia I was promised window guards ...they didn't have them in stock at the t i me. So everytime I'm at the dealership for my oil change I inquire about them, and I'm told they haven't shipped . Welp, its been over a year and still nothing. This is my 4th Kia I'veI purchased from you (Citrus Kia) along with my granddaughter and my girlfriend purchased on my recommendation. I Ijust feel like someone dropped the ball once the sale was made..Maybe at the morning sales meetings the salesmanager might mention "follow thru"on your promises ....if its a first time buyer or repeat.. Desiree,Thanks for listening. Debi Edwards

April 15, 2021

Staff is friendly and professional, kept me updated on the progress with my car which was there for the recall. Waiting area was clean and comfortable. More

by BBODEEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Apr 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience!

April 15, 2021

The service department is top notch due largely to Dave Bushnell. Would not consider coming in without Dave behind the desk. He greets you and makes you feel welcome. He is the main reason why we will c More

by FLAN8V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Jenkins Kia of Crystal River responded

We are pleased to hear Dave provides you with excellent service!

April 14, 2021

Always top service, especially Dave. They were right on time and professional as usual. Would recommend them highly. Was pleased to get the car washed also More

by NGALVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the 5-star review!

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