Jenkins Kia of Crystal River - Service Center
Crystal River, FL
1,801 Reviews of Jenkins Kia of Crystal River - Service Center
Pleasant visit and great waiting room for customer's to wait in. Everyone very attentive to my needs and was constantly updated as to what was happening. wait in. Everyone very attentive to my needs and was constantly updated as to what was happening. More
I was very disappointed with the cost of products. I feel I was very overcharged. I was trying not to answer this because I was so upset. I will probably continue to use this place for o changes but feel I was very overcharged. I was trying not to answer this because I was so upset. I will probably continue to use this place for o changes but never avain for other services. Very very disappointed. More
Dave, my Service Advisor was extremely helpful. He made sure I got the service I needed. He also took the time to give me his card and told me to reach out to him with anything I needed in the future. sure I got the service I needed. He also took the time to give me his card and told me to reach out to him with anything I needed in the future. More
Routine maintenance. Amanda was professional and friendly. She answered all the questions and kept me informed of the progress on my service. Waiting area had free cappuccino. friendly. She answered all the questions and kept me informed of the progress on my service. Waiting area had free cappuccino. More
Always enjoyable, professional and helpful. On time appointment with excellent and complete workmanship. Dave explained why I should put off the 30000 mile inspection until next visit and reviewed my m appointment with excellent and complete workmanship. Dave explained why I should put off the 30000 mile inspection until next visit and reviewed my maintenance schedule with me. More
They tried to find the problem with the rear end of the car. They should have removed the shocks and ran a pressure release test on each shock (rear). We have had the frame checked for square, full alignme car. They should have removed the shocks and ran a pressure release test on each shock (rear). We have had the frame checked for square, full alignment (4 wheel) and no results. We are on our third set of tires in 68000 miles. The rear are cupped in equal staggers both sides. They rebalanced the tires, which changed nothing. We have a lifetime alignment and Ballance on this vehicle. If this cannot be resolved in a short order we will be forced to trade to a different make. I feel no one really tried to resolve our situation. I felt we were just charged for some time and blown off. They should have contacted someone at KIA for help. This is not going away. Very UNHAPPY. More
The Moment we walked in Justin was on the ball. Big smile, he greeted us and started to take care of our car. All of our questions were answered courteously and professionaly. Justin went out of h smile, he greeted us and started to take care of our car. All of our questions were answered courteously and professionaly. Justin went out of his way to take care of us! I was pleased to rest and relax in the waiting area, the coffee Bar „rocked“. Nice staff all around! Thank you Justin for making us feel like V I P ‚s. And thank you Jenkins Kia! More
Fast & friendly customer service all the way. Amanda and Justin excellent. Waiting area comfortable and very good amenities. Service work appears to be as ordered. Justin excellent. Waiting area comfortable and very good amenities. Service work appears to be as ordered. More
I love the service here, Dave is my advisor and he always makes sure my car is taken care of, I've been a customer since 2014 and I've owned 3 kia's since, and I don't see myself buying from anyone else..I'v makes sure my car is taken care of, I've been a customer since 2014 and I've owned 3 kia's since, and I don't see myself buying from anyone else..I've even had my car dropped off at my office after being serviced.. Five Stars. THANK YOU GUYS!! More
I am always happy with the service I receive and greeted by very friendly and always let me know if anything else is wrong with it by very friendly and always let me know if anything else is wrong with it More