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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,821 Reviews

1,821 Reviews of Jenkins Kia of Crystal River - Service Center

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August 06, 2024

Great job. Never have any issues when I bring my vehicle. Friendly faces and nice atmosphere. More

by spvaadma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Boehmer, Alexis Williamson
Aug 07, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

August 02, 2024

Devin was very helpful, friendly, and professional. Steven (who is always friendly and accommodating) met me, as I arrived earlier than my scheduled time, and set me up with Devin. I remained in the More

by JAMES.CLARKROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 01, 2024

Everything went very good. Only thing was that the car did not get vacuumed out as it was supposed to be done. More

by linhow12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback! We apologize that your vehicle was not vacuumed properly and would like to make it right. Stop by any time and we will re-vacuum it for you.

August 01, 2024

Steve was absolutely amazing. So nice to see a cheerful smiling face as soon as we arrived. Customer service was amazing, Steve is one of the big reasons we will be back! Love the More

by MEMEG83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

July 31, 2024

I have always had a positive experience at the dealership. From the purchase of my car to all the service representatives Jenkins Kia Crystal River has delivered. More

by LKASPER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

July 31, 2024

Super easy to work with this dealership. Great people and well above average service. We are so pleased with Jenkins Kia that we drive over two hours to this dealership when we are within wa More

by TIENCKENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

July 31, 2024

They are awesome. Have been a customer since they were Citrus Kia. This is my third Kia. I love them. More

by KERRY.VINA
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger.
Aug 02, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

July 12, 2024

They ripped me off a senior Citizen! !! Brought in my late wife's 2008 Kia Sorento for a no start in the morning issue. Well they had it for 8 days, and they called me and told me it was More

by novodka11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Gillespie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. Our Service Manager has tried reaching out to you a few times to help resolve your concerns. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

Jul 13, 2024 -

novodka11 responded

Bunch of crooks and liars !! they called me once and only after my postings on this site and on other social media platforms. TOO BE CONTINUED !!!

July 06, 2024

Very friendly house staff. Steve is a good svs manager. Love the waiting room. Good communication from all svs members! Bathroom very clean . More

by WHENRETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

July 06, 2024

Call, very helpful considerate told me a lot of things. I didn't know. They really help me get my work done. He's an asset to Kia. More

by jimkittysunny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

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