Jenkins Kia of Crystal River - Service Center

I’m always greeted with a smile, they give me updates about when my car should be done. And they always explain the bill to me. about when my car should be done. And they always explain the bill to me. More

The people seemed very nice, but I waited over three hours for an oil change which I'd scheduled over a week before. They appeared to be overbooked. hours for an oil change which I'd scheduled over a week before. They appeared to be overbooked. More

Very professional work performed on time estimated. Personnel were attentive and knew their products. Had nice waiting room complete with coffee, snacks and computer terminals too. Personnel were attentive and knew their products. Had nice waiting room complete with coffee, snacks and computer terminals too. More

Justin my service technician was extremely helpful and kept me informed. All personnel was courteous and makes you feel like your family. Thanks to all kept me informed. All personnel was courteous and makes you feel like your family. Thanks to all More

Justin was amazing, attentive to all our needs! The greatest customer service we have seen in a long time. Jenkins very lucky to have him. greatest customer service we have seen in a long time. Jenkins very lucky to have him. More

Seems a little less friendly since the change of ownership. Hoping things improve. Seemed a little cold and missing smiling faces. Hoping for improvement on next visit. ownership. Hoping things improve. Seemed a little cold and missing smiling faces. Hoping for improvement on next visit. More

Shortest time I had to wait.I was very suprised. GOOD JOB WILL COME AGAIN THANK U THAT IS ABOUT ALL I HAVE TO SAY JOB WILL COME AGAIN THANK U THAT IS ABOUT ALL I HAVE TO SAY More

Even though this was the first time getting service at this location, Dave made us feel like we had known him all our lives. Every one was very hospitable. this location, Dave made us feel like we had known him all our lives. Every one was very hospitable. More

I was greeted immediately when I arrived. Service advisor, Amanda Gallagher, kept me posted on progress. Car was delivered when promised. Pleased with the attention I got. advisor, Amanda Gallagher, kept me posted on progress. Car was delivered when promised. Pleased with the attention I got. More

I went in for a service call, the car from time to time had a tendency to pulse as it went down the road. The mechanic said it was the transmission and that it was normal for that type of transmission to d had a tendency to pulse as it went down the road. The mechanic said it was the transmission and that it was normal for that type of transmission to do that. Everyone at the dealership was very friendly. More