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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,759 Reviews

1,759 Reviews of Jenkins Kia of Crystal River - Service Center

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May 13, 2021

Service is always friendly. They completed the oil change quickly. One thing, they always wash my car. This time they did not. I was about disappointed in that. However, the main service on the car is done c More

by HEIDEAFELDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your feedback!

May 13, 2021

Friendly atmosphere Not pushy with sales tactics Friendly atmosphere Not pushy with sales tactics Finance process could be faster by eliminating paper signing as we signed on a tablet. Duplicatio More

by Catravers2116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott , Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback.

May 11, 2021

Amazing staff, pleasant experience. The employees make you feel at home & keep you informed regarding your vehicle. Wait time is not too bad. I’ll go no where else. More

by TINYBPOWERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins KIA of Crystal River!

May 10, 2021

Evryone wa helpful. Appreciate my car being washed. I was shown filter which was dirty and asked if I wanted anew one. Of courese I said yes. More

by MAJMOLLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda ???
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience!

May 10, 2021

Great place, very helpful. Always make sure I’m take car of as soon as you walk in the door! Job well done for me More

by katiebug34461@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Meador, Justin Selke, Tabitha Hemer, Maggie Desmond
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided an excellent experience for you!

May 07, 2021

Service was great although service rep's could notify each other when a customer is waiting for a rep not at their desk. My rep was in the service area and I had to ask for another rep to notify him I w More

by RHALPIN1454
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your honest feedback and apologize for that miscommunication. If you have any more concerns you would like to discuss, please feel free to contact me anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 05, 2021

First visit since Jenkins purchased. Times on receipt not accurate, took 2 1/2 hours if not longer to get serviced. Facility was better than when Citrus owned it. Personnel was not as friendly when Citrus ow More

by JMR050964
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Bushnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 03, 2021

I enjoy taking my car to Kia to be worked on. They always do a great job and I am able to get the work done with a great way to pay on the bill with Sunbit. More

by LYNNRICH2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Hemer
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are grateful for your 5-star review!

May 03, 2021

after my car was kept after three days I returned to pick it up and it was just plain dirty on the outside every time I came to citrus kia my car was always freshly washed.I hope this tridtion will continue More

by NANNABEAR6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

I apologize for your negative experience while in our service department. If you have anything more you would like to discuss, please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 02, 2021

I was met all most immediately at the door and was helped by Dave. I had a lot of work completed and your staff was very aware of my time restraints and met them as promised. More

by WCWAGNER43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the 5-stars!

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