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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,759 Reviews

1,759 Reviews of Jenkins Kia of Crystal River - Service Center

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May 19, 2021

Received excellent service. Was helped quickly and Dave and all employees were courteous and efficient. My automobile was returned with all matters completed in-cluding a car wash. I always have a good exp More

by JOGSCLARISSE
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Hemer, Maggie Desmond
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with excellent service!

May 18, 2021

The service manager suggested I bring my car in sooner The service manager suggested I bring my car in sooner , then the appointment I had, because of a concern to a possible issue . The car was servi More

by GNGCOMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Tabitha Hemer, Maggie Desmond
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your valued feedback!

May 18, 2021

Took our car in for servicing, was met promptly and courteously. Was given a time frame for the repair which was met. We are very pleased with the professional way everyone treated us. More

by SUEORDONKOPPLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the five-star review!

May 17, 2021

I like this dealership. It has a pleasant hospitable environment. the rest rooms are clean. the people are nice. The wait is not too long. More

by JOISAMPSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Tabitha Hemer, Maggie Desmond
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your 5-stars!

May 15, 2021

The service today was spot on. I was greeted and got in on time and all went well. Everyone was very friendly and the service was done promptly. Justine kept me informed and got me in and out quickly. Th More

by FENNERJR
Recommend Dealer
Yes
Employees Worked With
Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience!

May 15, 2021

After I arrived home I noticed that the brakes, antifreeze, and windshield wash fluid levels were low, at the minimum mark. Considering we drove all the way from Land O Lakes for our first oil chan More

by HACIENDANA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember the young lady’s name.
May 20, 2021 -

Jenkins Kia of Crystal River responded

I do apologize for your experience. We will definitely use this as a coaching opportunity, but I would like to hear more about this encounter. If you could call me at the dealership, at your earliest convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 20, 2021 -

HACIENDANA responded

I already replaced the fluids that were low. Thanks any ways…

May 14, 2021

Dave and the service crew were thorough, friendly, and made sure I was taken care of. Dave even stayed late, so I could get there to pick up my car. They always go above and beyond!! More

by TAMMY27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business!

May 14, 2021

They (service department) are always friendly. The place to wait, if you are staying there while they work on your car, is comfortable with free water, coffee and snacks and a TV. More

by DPARLAMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience in our Service department!

May 14, 2021

Service Department is always friendly and quick to assist you when you enter the door. They kept me updated on the service of my car. More

by RUFFINIT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience!

May 13, 2021

I was greeted as soon as I entered Jenkins Kia. Their set-up makes it easy to drop your vehicle. Someone picked me up at my office when it was finished at the time they said they would. The work was d More

by TANNERSGARAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Hemer
May 20, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with excellent customer service!

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