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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,801 Reviews

1,801 Reviews of Jenkins Kia of Crystal River - Service Center

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June 29, 2021

This was my 3rd KIA Sportage lease, and by far the best experience. Before Jenkins took over I was unhappy with the whole transaction and tried to cancel it after the papers were signed. I was unable to More

by sfordi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None of the above.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

We are absolutely delighted to hear that you had such a good experience with Jenkins KIA Crystal River!

June 28, 2021

Came in because a recall was issued for my Kia Soul. Was told 1 1/2 hours to complete. It was exactly as stated. And I got a car wash. I know recalls happen, but they were kind in time it took. More

by JLKINGSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Tabitha Hemer, Maggie Desmond
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience with us, and your 5-star rating!

June 25, 2021

Service dept is always helpful and courteous. Dave is always knowledgeable about service needs . More

by DANAB2414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your 5-star rating!

June 25, 2021

The best Kia dealership I have been to and I have dealt with 3 so far. Theb attention to detail is great and a very comfortable waiting area More

by FERNANDOBERMUDEZ60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for such an awesome review!

June 25, 2021

The place was clean, i was greeted right away, check in was fast. My oil was changed and the computer updated. Car was washed and i was on my way More

by BISHOP10001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for an awesome review!

June 24, 2021

To have some dings in the paint repaired. they were there as we were waiting to do our paperwork. On a 2021 forte. Also service on the car. Body shop said they needed the car for a full day to fix paint clea More

by CHUCK.HAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dondanville
Jun 25, 2021 -

Jenkins Kia of Crystal River responded

We do apologize for this experience. I would like to hear more about this. If you could call me at the dealership so we could discuss your experience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

June 23, 2021

Timely great service, good information provided concerning upcoming service needed More

by SAB13@tampabay.rr.com
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your 5-star rating!

June 23, 2021

Was not sure how the service would be after the change of ownership from Citrus Kia to Jenkins Kia, but I was very impressed with the service, coordination of the shuttle and all. Will be bringing my 2015 K More

by GERRIE123
Recommend Dealer
Yes
Employees Worked With
Tabitha Hemer
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins KIA Crystal River!

June 22, 2021

I had stopped going to Citrus Kia and thought I would give Jenkins a try . So much different. My service writer and technician were great . The check in and out experience was so much better . I will ret More

by BROCK4UKWILDCATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the girls name that was my advisor but she was great and Jeff the technician was great !
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business!

June 22, 2021

They're friendly, thorough and fast. Will be bringing all our vehicles here from now on. Even the ones that are not Kia! Thank y'all for everything! More

by Lisasue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with such great service!

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