Back

Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,759 Reviews

1,759 Reviews of Jenkins Kia of Crystal River - Service Center

Sort by
May 24, 2021

Dave, my Service Advisor was extremely helpful. He made sure I got the service I needed. He also took the time to give me his card and told me to reach out to him with anything I needed in the future. More

by DEBZOE63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the five-star review!

May 22, 2021

Routine maintenance. Amanda was professional and friendly. She answered all the questions and kept me informed of the progress on my service. Waiting area had free cappuccino. More

by KTHCKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience with us!

May 21, 2021

They tried to find the problem with the rear end of the car. They should have removed the shocks and ran a pressure release test on each shock (rear). We have had the frame checked for square, full alignme More

by tomgordonsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannot remember her name
Jun 16, 2021 -

Jenkins Kia of Crystal River responded

I do sincerely apologize for your negative experience. I would like to discuss any questions or concerns you have about your recent visit. If you would, please contact me at the dealership anytime. Thank you, Tony Bower Service Manager 352-564-8668

May 21, 2021

Always enjoyable, professional and helpful. On time appointment with excellent and complete workmanship. Dave explained why I should put off the 30000 mile inspection until next visit and reviewed my m More

by bluishlouish
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

We are so happy to hear Dave provided you with excellent customer service!

May 21, 2021

The Moment we walked in Justin was on the ball. Big smile, he greeted us and started to take care of our car. All of our questions were answered courteously and professionaly. Justin went out of h More

by BORRASRONEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the kind review. We know you are the reason we are here!

May 21, 2021

Fast & friendly customer service all the way. Amanda and Justin excellent. Waiting area comfortable and very good amenities. Service work appears to be as ordered. More

by NANJENDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda, Justin Selke
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your valued review!

May 20, 2021

I love the service here, Dave is my advisor and he always makes sure my car is taken care of, I've been a customer since 2014 and I've owned 3 kia's since, and I don't see myself buying from anyone else..I'v More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins KIA!

May 20, 2021

I am always happy with the service I receive and greeted by very friendly and always let me know if anything else is wrong with it More

by abombmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Tabitha Hemer, Maggie Desmond
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for reviewing your experience with us!

May 19, 2021

Service was Fast. Everyone was friendly and helpful. No issues whatsoever. I am always pleased / satisfied when I have my Kia serviced. Would recommend Jenkins to all. More

by JPRROTH2@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Hemer
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience with us!

May 19, 2021

Jenkins Kia does what they say they’ll do! I made an appointment, showed up early and sat down. Enjoyed a cup of coffee and More

by WILLIAMWOOD70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Selke
May 20, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the 5-star review!

...
147
...