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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,759 Reviews

1,759 Reviews of Jenkins Kia of Crystal River - Service Center

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May 28, 2021

I do not have twenty five words to write about a basic oil change if you want people to fill out these surveys get rid of this ridiculous requirement More

by CARLTONFRANK70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to rate your experience!

May 28, 2021

This dealership service was very helpful and friendly. The hole department welcomes you in when you enter the door. I felt like I was a queen! More

by TAMMYSTEMPLE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Tabitha Hemer, Maggie Desmond
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

What a wonderful review and thank you for the 5-stars!

May 27, 2021

Having purchased our vehicle at Jenkins Kia in Ocala, we were very happy to find out Citrus Kia has now become a part of the Jenkins sales group. That means a much shorter drive for serve - like having our More

by The Rev.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your kind review, and WELCOME to Jenkins KIA of Crystal River!

May 27, 2021

They are always friendly and sometimes are finished sooner then they said they would be. It's always a pleasure to see the smiling faces behind the counter. More

by RBAUER715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your FIVE-STAR rating!

May 26, 2021

I was a little apprehensive when Jenkins took over but I received the same great service possibly better. Many familiar faces which is a good thing. More

by LPIERCE03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your continued business with Jenkins KIA Crystal River!

May 26, 2021

Great service. Very informative personnel who are always very friendly and accommodating. I would highly recommend this service department. The free hot chocolate was nice as well. More

by EAGLE1048FL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your 5-stars!

May 25, 2021

I had a nail in one of my tires and they took care of me on a Saturday when no one else could and did a great job. More

by JRMIAMI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business!

May 25, 2021

Service was prompt and we were very satisfied as always. We left to have breakfast and expected to have to wait on our return to the service dept. was our vehicle was ready for us when we got back. All em More

by Garyw810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for an awesome review!

May 24, 2021

I was very disappointed with the cost of products. I feel I was very overcharged. I was trying not to answer this because I was so upset. I will probably continue to use this place for o changes but More

by ROBERTADAHLVIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember who I had.
Jun 16, 2021 -

Jenkins Kia of Crystal River responded

I do apologize for your negative experience. If you have any questions or concerns you would like to discuss, please feel free to contact me at the dealership anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

May 24, 2021

Pleasant visit and great waiting room for customer's to wait in. Everyone very attentive to my needs and was constantly updated as to what was happening. More

by GOSCENSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Hemer
Jun 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for 5-stars!

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