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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,759 Reviews

1,759 Reviews of Jenkins Kia of Crystal River - Service Center

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June 08, 2021

The people seemed very nice, but I waited over three hours for an oil change which I'd scheduled over a week before. They appeared to be overbooked. More

by THEDORMOUSE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

I do apologize for the experience you have had with us. I would like the opportunity to regain your trust in Jenkins KIA of Crystal River. If you could give me a call at the dealership, whenever it is convenient for you. I would like to discuss your experience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

June 07, 2021

Justin was amazing, attentive to all our needs! The greatest customer service we have seen in a long time. Jenkins very lucky to have him. More

by Plascuola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

We ARE very lucky to have Justin! Thank you for your 5-star rating!

June 07, 2021

Justin my service technician was extremely helpful and kept me informed. All personnel was courteous and makes you feel like your family. Thanks to all More

by B22BUTLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for this awesome review!

June 05, 2021

Seems a little less friendly since the change of ownership. Hoping things improve. Seemed a little cold and missing smiling faces. Hoping for improvement on next visit. More

by SWINBERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Hemer
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your honest feedback. We can definitely use this to help us in the future!

June 04, 2021

Shortest time I had to wait.I was very suprised. GOOD JOB WILL COME AGAIN THANK U THAT IS ABOUT ALL I HAVE TO SAY More

by MOMSTANCHFIELD85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins KIA Crystal River!

June 04, 2021

Even though this was the first time getting service at this location, Dave made us feel like we had known him all our lives. Every one was very hospitable. More

by Bill and Lala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for choosing us to service your vehicle!

June 03, 2021

I was greeted immediately when I arrived. Service advisor, Amanda Gallagher, kept me posted on progress. Car was delivered when promised. Pleased with the attention I got. More

by floridabronco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Gallagher
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for sharing your experience!

June 03, 2021

I went in for a service call, the car from time to time had a tendency to pulse as it went down the road. The mechanic said it was the transmission and that it was normal for that type of transmission to d More

by CHIEFWHITTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your 5-star rating!

June 02, 2021

I have been using this service for 15 years and will continue to use it in the future unless the new owners price cars too expensive for me to afford More

by MWILSO7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins KIA of Crystal River!

May 31, 2021

All the staff was friendly, courteous and very helpful. , Service department was prompt and finished in a timely manner.. Happy with this dealership which is where I bought the car from. More

by STOK102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business and your 5-star rating!

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