Jenkins Kia of Crystal River - Service Center

Very efficient personnel and friendly. The lounge area was extremely clean and the variety of refreshments and snacks was exceptional. Dave was very professional and attentive. was extremely clean and the variety of refreshments and snacks was exceptional. Dave was very professional and attentive. More

Loved the service and Justin my service rep was awesome. Let me know how and when my car would be ready. Everyone was so super friendly. Let me know how and when my car would be ready. Everyone was so super friendly. More

The work they do is good but the amount of time you wait for service to be completed is always longer then quoted. I was told 2 hours and ended up being there 5 hours. Additional work was done above what w for service to be completed is always longer then quoted. I was told 2 hours and ended up being there 5 hours. Additional work was done above what was originally scheduled so I understand it taking longer but no updates regarding how much longer it would take was provided and when I asked I was simply told they are working on my vehicle. I only have services done at this dealer that I have to get done for maintenance such as my transmission flush but have all my other routine maintenance such as oil changes done elsewhere due to the wait times. More

The whole experience, from the time we arrived until the time we left, was a very positive one. It started with the person who came out to the car and took our info regarding our appointment and then inside time we left, was a very positive one. It started with the person who came out to the car and took our info regarding our appointment and then inside to introduce us to Justin. He was very nice, explained everything that would be done to us and made sure we understood. During the time we spent waiting, he would come and let us know what point we were at. He was very knowledgeable and friendly. The car was done sooner than predicted and Justin came to the waiting area and got us. He went over all that had been done and then showed us to the cashier, Melissa. She also was very friendly and knowledgeable. The waiting area was very clean. The "freebies" were much appreciated (those mini-muffins were awesome). The chairs were comfortable. All in all, a very positive experience. More

I arrived on time for my appointment a nice young man working in the service lane took my vehicle I went inside to the service writer told her my name she said ok are you waiting if so please have a seat working in the service lane took my vehicle I went inside to the service writer told her my name she said ok are you waiting if so please have a seat in our lounge and we will come get you when the vehicle is ready. I cannot remember her name and the pictures below are hard to see. More

Excellent service with the exception of the mileage until next service not reset. VERY MINOR. Over all very well satisfied., SATISFIED no more words needed. next service not reset. VERY MINOR. Over all very well satisfied., SATISFIED no more words needed. More

It was a very good experience. Everything was top notch. I worked with Amanda and she was friendly, professional and knowledgeable. Hope to work with her next time. I worked with Amanda and she was friendly, professional and knowledgeable. Hope to work with her next time. More

Went to the dealership in Crystal River originally to get away from Jenkins. The other dealership was friendly and small. Treated like people not just another face away from Jenkins. The other dealership was friendly and small. Treated like people not just another face More

I’m always greeted with a smile, they give me updates about when my car should be done. And they always explain the bill to me. about when my car should be done. And they always explain the bill to me. More

Very professional work performed on time estimated. Personnel were attentive and knew their products. Had nice waiting room complete with coffee, snacks and computer terminals too. Personnel were attentive and knew their products. Had nice waiting room complete with coffee, snacks and computer terminals too. More