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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,821 Reviews

1,821 Reviews of Jenkins Kia of Crystal River - Service Center

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August 21, 2024

Customer service was horrible. No help even after being told there would be help and assistance with my vehicle. Driving with 3 kids with no AC in Florida. More

by KAIHLE.JRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
1.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

August 20, 2024

They were great about getting my software update done quickly and provided me value information about the extended warranty in my engine More

by DAFFLERBAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

August 15, 2024

Jenkins Kia treats you like family. The service is always great the waiting room is always clean. the premium free coffee and donuts are always appreciated. More

by ddhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

August 14, 2024

They were very nice to talk to a d they took good care of me and my new kia More

by lyrp1342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobbi-Jo Jacobowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

August 13, 2024

Devin is amazing and the service is great. Every time I take my car in Devin keeps me informed. More

by MAKILGO36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

August 13, 2024

Always a great experience dealing with Dave and everyone else who works there. Phenomenal service from phenomenal staff!!!! More

by ANIMEPRINCESS056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

August 12, 2024

Friendly people. my advisor Ryan was attentive and helpful overall great reliable service even if you don't drive a kia More

by Bourdonstacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
4.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Driver
Aug 13, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Ryan provided you with excellent service!

August 09, 2024

Devin is awesome. Keeps me informed while I'm there how things are going on the service of my Seltos. Staff is always friendly. Guys in the Parts department are awes More

by LEECAROLSPALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

August 09, 2024

Everything was fine. My advisor was exceptional. Devon the ride home was perfect. Service was good love the place. Only thing I like is the percent rate your charge on us More

by jimkittysunny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

August 08, 2024

They went above and beyond to get us a car we love. Thank you so much More

by 71CANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Jenkins Kia of Crystal River responded

Thank you for choosing us for your purchase! We appreciate the 5-star review.

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