Jenkins Kia of Crystal River - Service Center
Crystal River, FL
1,759 Reviews of Jenkins Kia of Crystal River - Service Center
People are very friendly and right on the job, very nice waiting area, car always washed and sitting ready for you with a smile from staff, God Bless. waiting area, car always washed and sitting ready for you with a smile from staff, God Bless. More
Friendly staff and clean waiting room with fresh refreshments I didn’t wait too long for my service check and oil change on my Kia Optima. refreshments I didn’t wait too long for my service check and oil change on my Kia Optima. More
I went in or an oil change I was told about two recalls that would take about 1 1/2 hours. I was there at 10:15am. I'm on oxygen and said to Dave then it will be done by 12 or 12:30. He said hopefully. It that would take about 1 1/2 hours. I was there at 10:15am. I'm on oxygen and said to Dave then it will be done by 12 or 12:30. He said hopefully. It was all most 2:00on before it was finished. By that time I was out of oxygen and had to drive back to SpringHill. I'll never return to that dealership again. Lost my business. More
Outstanding service, was given ride and picked up when car was ready. Car was completed in time told at drop off. Honest and frindly staff..... car was ready. Car was completed in time told at drop off. Honest and frindly staff..... More
Service was done quickly and very well. David Bushnell was super as usual. Also appreciated the donuts in the waiting area. Arrived early for appointment and was serviced right away. was super as usual. Also appreciated the donuts in the waiting area. Arrived early for appointment and was serviced right away. More
Justin in service is excellent. He helped me with my car the same day and is very very nice. He is so helpful and graceless . He is a valued employee. the same day and is very very nice. He is so helpful and graceless . He is a valued employee. More
Only complaint we have was the length of time to Only complaint we have was the length of time to complete an oil change. Waited 1 hour & 40 minutes, other than that every thing went well. Only complaint we have was the length of time to complete an oil change. Waited 1 hour & 40 minutes, other than that every thing went well. More
I have not been as pleased with the service center since Jenkins took over. The service writers are pleasant and helpful but I see many things that has changed. They don't escort you to your car anymore a Jenkins took over. The service writers are pleasant and helpful but I see many things that has changed. They don't escort you to your car anymore and the last time I got mine the plastic was still over the seat and paper on the floor - a nice idea for keeping the car clean but needs to be removed when they finish working on it. I am not fond of the ticket for a car wash, it was better when they washed it at the dealership. I just don't feel the personal touch that Citrus offered. More
Very honest and fair. Very courteous and knowledgeable. Keeps customers informed A pleasure to do business with. Dealership is clean. Staff is 100% top notch. Been doing business with them for many years Keeps customers informed A pleasure to do business with. Dealership is clean. Staff is 100% top notch. Been doing business with them for many years. Sales and service is amazing More