Jenkins Kia of Crystal River - Service Center

Always great service! Quick and efficient work, always good prices. Friendly people, very knowledgeable, always helpful and never trying to over sell anything that’s not needed good prices. Friendly people, very knowledgeable, always helpful and never trying to over sell anything that’s not needed More

Fast and efficient.Really don't know what to say other than it was great and could not ask for better service.That is all folks. than it was great and could not ask for better service.That is all folks. More

Very pleasantgot my service started right awayask if I Very pleasant got my service started right away ask if I needed anything while I waited Went over service invoice when care was service finished Very pleasant got my service started right away ask if I needed anything while I waited Went over service invoice when care was service finished More

Justin always goes for my wife and I when we bring our cars in for service. Dave is super helpful if I have a problem . Both of them keep me coming back. I had a problem with my GPS and Rich quickly solve cars in for service. Dave is super helpful if I have a problem . Both of them keep me coming back. I had a problem with my GPS and Rich quickly solved it to my satisfaction. More

Brought our 2014 Sorento in for an oil change & installation of a recall kit. I was promptly greeted by the service department staff. The service advisor informed me how long it would take &asked installation of a recall kit. I was promptly greeted by the service department staff. The service advisor informed me how long it would take &asked me if I wanted the car washed. I waited in the comfortable waiting room & before I knew it, my advisor was telling me the service was completed. When Jenkins took over this dealership, I was hoping that they would be able to meet my expectations as Citrus did. I was very pleased with this recent service. It seems there is more staff who work as a team, find the best price for you (coupons on their website), highly skilled mechanics; safe & clean environment, etc. It also was enjoyable to see many same faces from Citrus Kia! Maintain your excellence!! Merry Guinn More

We appreciate Dave Bushnell taking our 2 cars in for service with real professionalism. Our Kia Sedona needed air conditioning work as it wasn't blowing cold. He determined it was the compressor and r service with real professionalism. Our Kia Sedona needed air conditioning work as it wasn't blowing cold. He determined it was the compressor and replaced it with our extended warranty. Our Kia Sorrento needed recall repair. We asked that both cars be washed and they looked beautiful Thanks for caring, Dave More

Your service department is very professional and friendly, the waiting area clean and welcoming, so it all added up to a pleasant experience. Will return friendly, the waiting area clean and welcoming, so it all added up to a pleasant experience. Will return More

We made a phone call to Jenkins Kia of Crystal River to check if it was possible to bring our car in for an oil change there rather than traveling 35 miles up to Ocala. We obtained an appointment for that check if it was possible to bring our car in for an oil change there rather than traveling 35 miles up to Ocala. We obtained an appointment for that same day which made it very convenient for us. We were greeted by Service Advisor, Justin Selke, who saw to it that our vehicle was taken care of and paperwork filled out. We found the facility to be clean and comfortable, the staff we interacted with was courteous and pleasant and the service was fast. More

After my last response to this Rating Survey I received a call from the Service Manager. Not sure if it was Tony or Dave but at any rate I explained the reasons for the rating I gave and my disappointment wi call from the Service Manager. Not sure if it was Tony or Dave but at any rate I explained the reasons for the rating I gave and my disappointment with the dealerships handling of my Tire Problem. When called I was offered and given a credit for one of the tires. This softened quite a bit, the distaste for my original experience and made me feel much better about the dealerships care for customers. Thank You for that credit extended. More

Everyone at service center was polite , courteous , well run. Svc rep was Amanda, she is terrific, very sharp , an asset to the department . service was prompt , thanks . a run. Svc rep was Amanda, she is terrific, very sharp , an asset to the department . service was prompt , thanks . a More