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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,759 Reviews

1,759 Reviews of Jenkins Kia of Crystal River - Service Center

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November 22, 2021

Quick and fast service I will definitely be back for future service. The waiting room was very clean too. More

by Cmartin90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

November 20, 2021

I can’t say enough about the excellent quality of every aspect of the customer service I receive every time I have dealings with Jenkins Kia of Crystal River. Brett in particular, in the sales department More

by BOBMENSINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Jenkins Kia of Crystal River responded

Brett is a valued member of our team for sure. Thank you for your recommendations and your 5-star rating!

November 19, 2021

Fast, quality work done in a pleasant environment. Have had two vehicles serviced here and am satisfied. More

by JDRAGUN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business and your 5-star rating!

November 19, 2021

They go overboard for their customers, and they communicate really with the customers-for example how much longer it will take etc. More

by LANEHW46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Ally, Justin Selke
Nov 23, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to share your experience and to give us your 5-star rating!

November 18, 2021

Return visit for belts that were on backorder (only negative was inconvenience of necessity of return visit). More

by TONIPOLST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 23, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your 5-star rating!

November 16, 2021

Met w/Staff right away. They were friendly, kept me aware of progress w/ service & how long it would take. More

by CARLOREDFOX
Recommend Dealer
Yes
Employees Worked With
Amanda
Nov 16, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your 5-star rating!

November 16, 2021

I always have excellent care and service from Jenkins Kia. This experience was the same - excellent service. More

by CEDEEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Jenkins Kia of Crystal River responded

We are delighted to hear our team provided you with great customer service!

November 16, 2021

Did t wash the car. Didn’t have the reservation. Didn’t put a cap on the tire. More

by KARENMAYHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
3.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond
Nov 16, 2021 -

Jenkins Kia of Crystal River responded

We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me anytime with any questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

November 15, 2021

Dave has always been an excellent service rep and manager. He keeps me abreast of any maintenance being performed on my vehicle. More

by ARODRIGUEZ165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

November 15, 2021

Service was just a little slow, but that was due to personnel shortages like about everywhere you go now. All work was done well, no complaints More

by tlgd0977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Selke, Maggie Desmond
Nov 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for understanding. We are working on getting more staff for sure. Thank you for your 5-stars as well!

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