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Jenkins Kia of Crystal River - Service Center
Crystal River, FL
1,787 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,787 Reviews of Jenkins Kia of Crystal River - Service Center
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July 31, 2024
I have always had a positive experience at the dealership. From the purchase of my car to all the service representatives Jenkins Kia Crystal River has delivered. dealership. From the purchase of my car to all the service representatives Jenkins Kia Crystal River has delivered. More
by LKASPER12
Verified Customer
July 31, 2024
Super easy to work with this dealership. Great people and well above average service. We are so pleased with Jenkins Kia that we drive over two hours to this dealership when we are within wa Great people and well above average service. We are so pleased with Jenkins Kia that we drive over two hours to this dealership when we are within walking distance of a dealer in Jacksonville. More
by TIENCKENDA
Employees Worked With
July 31, 2024
They are awesome. Have been a customer since they were Citrus Kia. This is my third Kia. I love them. Have been a customer since they were Citrus Kia. This is my third Kia. I love them. More
by KERRY.VINA
July 12, 2024
They ripped me off a senior Citizen! !! Brought in my late wife's 2008 Kia Sorento for a no start in the morning issue. Well they had it for 8 days, and they called me and told me it was !! Brought in my late wife's 2008 Kia Sorento for a no start in the morning issue. Well they had it for 8 days, and they called me and told me it was fixed and that it was the plugs. I did not believe it was the plugs because the car would not crank, If it were plugs it would still crank. They charged me $529.00 got the car home and the next morning the car would not start. They ignore my phone calls as my phone number is in their system. bunch of crooks at the Jenkins auto Group !!! I will be filing complaints with the BBB, Florida Attorney's office More
by novodka11
Employees Worked With
July 06, 2024
Very friendly house staff. Steve is a good svs manager. Love the waiting room. Good communication from all svs members! Bathroom very clean . Steve is a good svs manager. Love the waiting room. Good communication from all svs members! Bathroom very clean . More
by WHENRETTY
Employees Worked With
July 06, 2024
Call, very helpful considerate told me a lot of things. I didn't know. They really help me get my work done. He's an asset to Kia. I didn't know. They really help me get my work done. He's an asset to Kia. More
by jimkittysunny1
Employees Worked With
June 30, 2024
I was blatantly lied to during my diagnostic. I was told my spark plugs were bad even though they weren’t and less than two days old when I brought my car in. I was also told that my timing belt I was told my spark plugs were bad even though they weren’t and less than two days old when I brought my car in. I was also told that my timing belt was missing a tooth and it caused the engine to be out of timing. I took apart my car to replace the timing belt and it’s not missing a tooth at all. I’m beyond furious and the word “scammy” doesn’t come close to describing my experience with this dealership. The lack of integrity will ensure I never do business here again and will be sure to report to proper channels within BBB. This is unacceptable. More
by WILLKCLARK
Employees Worked With
Other Employees :
Whoever the tech or techs were that looked at the car
June 24, 2024
Service center has always been very informative and helpful. Waiting room is very comfortable except for terrible TV viewing of the same videos. If you are waiting a long time, you should be able to se helpful. Waiting room is very comfortable except for terrible TV viewing of the same videos. If you are waiting a long time, you should be able to see something else besides the same videos of kid topics. I would like to see news topics and other informative programs. More
by REDHEAD44S
June 24, 2024
Devon and the service team provide excellent customer service and make you feel like your family service and make you feel like your family More
by my.dogs6694
Employees Worked With
June 24, 2024
Devin was polite and explained everything to me. He was very helpful. I will continue to take my car there. He was very helpful. I will continue to take my car there. More
by dgipple76
