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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,760 Reviews

1,760 Reviews of Jenkins Kia of Crystal River - Service Center

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March 24, 2022

Everyone made my experience friendly , easy and quick. I always use them for my oil changes! More

by BAKER561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

March 24, 2022

All businesses are only as good as their representatives. It will begins with their GM Dave, sales person Timmy and their service department.. The reason this is a five star dealership is because they are More

by MAWBIBBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : As I mentioned Dave and Timmy are five star!, Justin Selke, Maggie Desmond
Mar 25, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

March 24, 2022

Dave, my service advisor communicated my predicted service time, greeted me as a former customer and escorted me into the customer waiting room. My car was serviced promptly and also received a compl More

by BWRYSER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Mar 25, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

March 23, 2022

I had no issues with the people or the service, but an hour and 40 minutes for an oil change is ridiculous. I was the second appointment of the day, so not quite sure why it took that long. Makes me dre More

by diane_beltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know how we did! We are working diligently on our wait times in service but we appreciate your business and your honest review.

March 22, 2022

A pleasure visiting the dealership! Always attentive folks offering to help! Timmy is my favorite. More

by JORGEANN47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your kind words. Timmy is a valued member of our team for sure!

March 21, 2022

Service center is excellent. However, 6 to 8 weeks for a part is unacceptable. I realize it is not the dealer's fault but definitely falls on Kia. More

by GKING54
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Mar 22, 2022 -

Jenkins Kia of Crystal River responded

We definitely agree with the horrible wait times for parts. We are working hard to get parts in sooner. We do appreciate your 5-star rating though!

March 21, 2022

The staff at Jenkins makes you feel like family all the time. Dave in service always makes you feel like you are definitely special. More

by YANKEE_MEEMAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

March 21, 2022

As a mechanics daughter, I can see the customer service is real here! They are all polite and the service is excellent. More

by dogpause1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your PERFECT rating!

March 18, 2022

Jenkins Kia service Consultants are always professional and courteous. They keep you informed as to what is going through out the service and are knowledgeable about services required for your vehicle, I a More

by coll1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

March 18, 2022

Amazing dealership and great customer service. Won’t take my car anywhere else if I can help it. More

by CRYSRUDAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Desiree Bower, Maggie Desmond
Mar 21, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

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