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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,787 Reviews

1,787 Reviews of Jenkins Kia of Crystal River - Service Center

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August 29, 2024

Outstanding in the Service department , very pleased and looking forward to my next service on my wife suv and planning to also bring my Toyota for service at Kia service department ,thanks a lot to Tony t More

by AYOUB.ALAA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

August 28, 2024

My particular recall required two visits. Each time I was helped quickly, asked if I’d like my car washed after service and entire job resolved in less than an hour each time. Quite pleased w More

by ALLISON371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

August 24, 2024

Has always been helpful and knows my car so that's a plus when getting it serviced More

by ABCONTACT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

These guys are knowledgeable, thorough and professional. I never worry because I know my car will be in great shape after they repair or service. Love my courtesy driver Keith he’s pleasant and enjoy our co More

by TINALOUISESLOCUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

First of all every spot is clean, I didn't feel pressure or rushed, and everyone was very friendly and helpful. I also believe you guys worked with me and my budget. More

by OZZYLUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy Perez
August 22, 2024

Great service, as always, at Jenkins Kia. Devin and team always take care of us. More

by Mike Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

August 21, 2024

Customer service was horrible. No help even after being told there would be help and assistance with my vehicle. Driving with 3 kids with no AC in Florida. More

by KAIHLE.JRIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
1.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

August 20, 2024

They were great about getting my software update done quickly and provided me value information about the extended warranty in my engine More

by DAFFLERBAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

August 15, 2024

Jenkins Kia treats you like family. The service is always great the waiting room is always clean. the premium free coffee and donuts are always appreciated. More

by ddhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

August 14, 2024

They were very nice to talk to a d they took good care of me and my new kia More

by lyrp1342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobbi-Jo Jacobowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

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