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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,862 Reviews

1,862 Reviews of Jenkins Kia of Crystal River - Service Center

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April 04, 2025

Very good service. I was kept informed on the progress of my vehicle. Dave in the service department was great. More

by RHODELLRICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

I was a little worried about making my service appointment on line. But I did and it was ok. Decided to go out to lunch (which required 2 cars) thinking the service would take forever. But it didn More

by maggie-1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

April 02, 2025

The people are why we come back. Love this store! Highly recommend them to anyone. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

March 30, 2025

Steven was professional and friendly. He let me know what the problem was as soon as he was told and told me how long the fix would take to complete. More

by RCLINTON412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

March 28, 2025

Excellent service,great staff,clean place,fair price,service time excellent,waiting rook is very confortable More

by CGONX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

March 26, 2025

Service is great as usual friendly staff very fast and helpful makes me want to get another kia just for the service More

by robmonik47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
4.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Driver
Mar 31, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

March 25, 2025

Friendly staff. Excellent service. Did not receive confirmation on my appointment but will give them another try More

by morningglori1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

March 22, 2025

Great staff. Explains everything and does a pre maintenance check I travel out of my way to get the best service More

by biernacl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

March 22, 2025

Jenkins Kia are so helpful and have great customer service. They definitely make you feel welcomed. More

by JENN000507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

March 22, 2025

The maintained put to much oil and blew the motor. I had to have towed More

by Pamelablair556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Casillas
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

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