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Jenkins Kia of Crystal River
Crystal River, FL
3,421 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again.
We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 PM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,421 reviews
April 10, 2024
Heads and sholders above Conner. If you roll up to any Jenkins location and meet Conner, RUN. Picked up car after 2 trip to Kia and recieved car with repairs that were broken. Thats If you roll up to any Jenkins location and meet Conner, RUN. Picked up car after 2 trip to Kia and recieved car with repairs that were broken. Thats right, it was repaired and returned with borken repairs. Litterly pastic broken that they replaced NEW and OEM parts. The Service department at Kia had to repair the mechanical because the autobody shop could not catch a leaking radiator like with a crack you can't miss unless your blind. The collision center doesn't even list their employees online like other locations, are they ashamed? I forgot to mention it took them nearly six (6) complete months and towed in 2 time to get it working but not fully repaired. FYI not fully repaired but fully paid by insurance and out of pocket. More
by HS
Verified CustomerEmployees Worked With
Other Employees :
Conner (never working)
Helpful April 09, 2024
Easy in and out for a on the spot need to replace a battery. No hassle, accommodated my needs and got it done without delay. battery. No hassle, accommodated my needs and got it done without delay. More
by rzaffarano
Employees Worked With
April 08, 2024
Been dealing with this KIA for over 20 years. I love the staff and service. I love the staff and service. More
by MCREY66
Employees Worked With
April 08, 2024
The purchase of this vehicle took 2 weeks and the ball was dropped several times by others at the dealership. My first finance person took a personal phone call in the middle of trying to close a loan th was dropped several times by others at the dealership. My first finance person took a personal phone call in the middle of trying to close a loan that was not even approved yet (but we didn't know that or was not informed of that). He sat speaking to his neighbor about the land for sale by his house. He didn't go over or explain any of paperwork that we were signing. When I pointed out the wrong address on the warranty paperwork I was informed by him it was no big deal. We left thinking we owned the car only to find out that we didn't and it had not been approved yet. Finally, after several days of no answers and me complaining to my Sales Rep Chance, Chris, the Finance Manager, finally pieced it all together and got it done for us, but we had to come back in and sign new papers 2 weeks later. I've never had a car deal take so long and be so frustrating. They also had my email address wrong so I was not receiving my email from IKON. I had to personally call IKON to get it corrected and I shouldn't have had to do that. This should have been dealt with and corrected by my sales rep. Although very happy with our car the nightmare of the loan process itself left a bad taste in our mouths. When I brought the car in to get the new IKON installed the Service Dept was great! They got it done in no time at all and I barely had to wait. Kudos to your Service Dept and to Devin. Thank you Devin for your assistance in trying to get the email situation figured out even though it wasn't your problem to deal with. That should have been handled by Sales. More
by camid0420
April 07, 2024
They are very professional and listen to your concerns. I knew exactly what car I wanted and the price. They worked with me and i left a happy customer I knew exactly what car I wanted and the price. They worked with me and i left a happy customer More
by tigslady
April 07, 2024
Everyone was very helpful! Chris is extremely knowledgeable and informative! He is an asset to Kia and this dealership! Chris is extremely knowledgeable and informative! He is an asset to Kia and this dealership! More
by Jlepo4
April 07, 2024
I was a first time customer and I got a good service. Friendly and knowledgeable workers. Keep up the good work. Friendly and knowledgeable workers. Keep up the good work. More
by miztryoso
Employees Worked With
April 06, 2024
You have the Best CS agent in the Business. DEVIN GILLESPIE. Give him a huge raise DEVIN GILLESPIE. Give him a huge raise More
by KATHYLOVESNAPLES
April 06, 2024
I was a first time customer. I was treated with respect. The service department was very professional. I was treated with respect. The service department was very professional. More
by WMORROW1502
April 06, 2024
A nice, clean dealership with very friendly people. Overall, I am a very happy customer. Overall, I am a very happy customer. More
by FLMTNBEACHBUM
