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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,481 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,481 reviews

March 15, 2023

Rudest people ever. Will never go to a Jenkins dealership EVER again. So disappointed in the salesman I dealt with. More

by DELANEYSIMMONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Syed Jaffary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
Mar 15, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

March 14, 2023

Syed, Timmy and Chris were a pleasure to work with. They were very knowledgeable about all the vehicles. More

by alrice352
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

March 11, 2023

Steve Caron and =Frankie were very helpful and diagnosed my problem and resolved it. Very professional pleasant tp work with More

by BTGMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Caron
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

March 11, 2023

Mr Caron was a pleasure to deal with. He was personable and knowledgeable. My service dept visit was quick. More

by TAHITI65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Caron service dept
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Mr. Caron provided you with excellent service!

March 11, 2023

The staff at Jenkins is very helpful and transparent. They helped my wife and I conveniently get through the morning while getting our oil changed and checking out our engine light. More

by DEREKJLARIVIERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

March 10, 2023

Mike has made each visit a very pleasant one. Thank you for all your help in finding the vehicle we needed. More

by ItsAJenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stewart
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you for choosing us for your purchase! We appreciate the 5-star review.

March 10, 2023

Efficient, Fast, Friendly! I was in and out all the work was reviewed with me before and after it was done. Relaxing , comfortable waiting area with refreshments. More

by MHPARRINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember the name of the gentleman. His picture is not on your profile He was very nice,, Maggie Desmond
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

March 09, 2023

Timmy was a very nice person took us out for a test drive explained everything about the veh in detail. I bought the veh out right no loan needed. Will come back to Timmy again when I buy another veh. More

by DMSANTIAGO1
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Timmy provided you with excellent service!

March 09, 2023

Had to argue to get warranty honored! Had car for over a week installed wrong part! More

by GOLISHBRIAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Coble, Scott Russ
Mar 14, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

March 09, 2023

I went down on Friday March 3rd. and met Mike. I explained to Mike I was looking for either a Hybrid or EV. We drove a few around, I also told him ,I was going to checkout Honda's an More

by SMecler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stewart
Mar 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Mike provided you with excellent service!

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