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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,481 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,481 reviews

April 11, 2023

Everyone was super helpful and friendly. Enjoyed talking with Scott about our shared experiences, as it turned out we were both born in the same hospital in Massachusetts and went to many o More

by LINDA1MM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
Apr 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

April 10, 2023

My last purchase from Jenkins. My trade in and purchase was the worst car deal of my lifetime. 🏴‍☠️👎 Scott Russ was friendly while I purchased the 4K warrenty, but when I asked More

by MBOGA
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Denzel Crabtree, Scott Russ
Apr 11, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

April 09, 2023

They treat you right and don’t try to get you to do repairs that aren’t necessary. More

by cthrml9398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Caron service adviser
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

April 09, 2023

Service is thorough and normally efficient. Service reps are courteous and are knowledgeable of the vehicle’s technical requirements. More

by ELSATO33037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
4.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback!

April 09, 2023

Very efficient, friendly and they make you feel like a valued customer. Comfortable waiting area. More

by CLW6260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond, Denzel Crabtree, Brett Coble
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

April 08, 2023

Carry-through at the last service was not at the satisfaction level, that we received previously. More

by medube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Westfall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

April 07, 2023

Great visit for second scheduled service. Everyone was courteous and professional and was out of there in a short time. Made getting my Soul service really easy. More

by FLIMHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

April 07, 2023

I think Dave is a great asset to the company. I wish you have many more like him. More

by CRISANDFRAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

April 06, 2023

Got there 15 min early and was put right thru with no surprises. Plenty of staff More

by rfinnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Desmond
Apr 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

April 06, 2023

People at service desk very nice. Service completed in 2 hours. Car wash was 1:30-2:00 hrs. Useless. Phone service by outside vendor missed my appointment. Went to dealer for noth More

by drchillura@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Apr 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback!

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