Jenkins Kia of Crystal River

All service men & women are very Nice . Appointments done on time . Steve was exceptionally Nice & helpful My car gets taken care of, I have peace of mind its OK & safe Appointments done on time . Steve was exceptionally Nice & helpful My car gets taken care of, I have peace of mind its OK & safe to drive .. I am a widow and do not have anyone to check it BUT KIA ! Thank you KIA More

Timmy was very attentive to help us in every way he could, in great detail he explained each of the features, and was with us the whole time until we finally finished buying my Kia Sportage, I just lov could, in great detail he explained each of the features, and was with us the whole time until we finally finished buying my Kia Sportage, I just love it. thanks Timmy. More

Steve at Jenkins Kia always is polite and takes great care of me when I go there. care of me when I go there. More

Technicians were friendly and helpful. They explained what was wrong with my vehicle and what was needed to correct my issue. They explained what was wrong with my vehicle and what was needed to correct my issue. More

The service department is top notch. Always super friendly and knowledgeable. They explain exactly what your car needs, the time it will take, and an accurate quote. The waiting area and Always super friendly and knowledgeable. They explain exactly what your car needs, the time it will take, and an accurate quote. The waiting area and restrooms are clean and refreshments are offered. More

They need to communicate better so they don't get frustrated with customers. I had so much disrespect because of the none communication frustrated with customers. I had so much disrespect because of the none communication More

My buying experience was great until it wasn't. This is our 4th KIA, the last 3 purchased at this dealership. Mr. Castle was an excellent salesman. Very helpful and informative. The car was missing This is our 4th KIA, the last 3 purchased at this dealership. Mr. Castle was an excellent salesman. Very helpful and informative. The car was missing a 2nd key fob and an owners manual. Mr. Castle assured me I would get both. After multiple phone calls, (a text and email that he said he didn't recieve), I finally reached out to Jaimie Cummings the customer relations mgr. She very helpful and shortly after Mr. Castle called and had set up an appointment for me to come in and get the key fob and owners manual. He told me he would meet me in the service dept. I brought my car in. Service took care of the key fob (they are excellent). But, Mr. Castle did not show. After my car was ready, I left a note on his desk to please mail the manual to me. That never happened either. So, I ended up buying one to the tune of $72.40 from EBAY. I plan to send cooperate the bill. Will I buy from here again? Absolutely. This was the first bad experience I"ve ever had with this dealer. I hope the next one will be what I have come to expect from this dealership. More

I had a great experience with Syed. He was very professional and nice to work with. He knew exactly what I wanted and didn't push me towards anything else. He was very professional and nice to work with. He knew exactly what I wanted and didn't push me towards anything else. More

Service rep Steven Caron, was extremely helpful and got our car right in. Excellent service from Salesman Roger Bailey, to try finding us a pickup for a second vehicle. our car right in. Excellent service from Salesman Roger Bailey, to try finding us a pickup for a second vehicle. More

Between Timmy and Michelle they were outstanding employees who made our purchase of the carnaval an easy decision. They did the leg work and made buying easy. They ought to get a raise imho. employees who made our purchase of the carnaval an easy decision. They did the leg work and made buying easy. They ought to get a raise imho. More