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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,480 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,480 reviews

June 08, 2023

Service personnel are very friendly. Shop prices are why I would not recommend the shop. More

by BBUFFKIN08
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Gillespie
Jun 09, 2023 -

Jenkins Kia of Crystal River responded

Customer satisfaction is very important to us. To discuss your experience in more detail, please contact me at 352-564-8668 ext. 5252. Thank You, Jaimie Cummings Customer Relations Manager

June 08, 2023

Dave was great and my salesman Timmy Torres helped with updating my navigation system thaks to all involed More

by Timmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Torres
Jun 08, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave and Timmy provided you with excellent service!

June 08, 2023

Wonderful service very pleasant waiting room ,clean plenty of coffee, donuts, reading material, computer station, and tv's, and comfortable seating. They did the anti theft software and decal fast, als More

by Bemuhen2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department! I do apologize for your missing cargo tray. I would like the opportunity to discuss the situation in further detail. Please contact Jaimie Cummings, Customer Relations Manager, at 352-564-8668 ext. 5252.

June 07, 2023

The service was great and the service advisors were very friendly. Very pleased with everything More

by CJOHNSON587
Recommend Dealer
Yes
Employees Worked With
Devon was my advisor 5 stars
Jun 08, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

June 07, 2023

Everyone in the service department was very polite and knowledgeable. My service advisor Dave was great and worked with my schedule and made sure my vehicle was ready for me when I needed it. More

by ASHLEYMCDERMOTTPHOTO
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

June 07, 2023

Very pleasant atmosphere. Very friendly staff from the time you walk in until you leave. Nice waiting area. Definitely recommend! More

by nancymangold73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

June 07, 2023

It’s absolutely ridiculous that you have an appointment for 4 PM., and you end up being there till six or 630. I don’t understand why bother making an appointment because they definitely don’t honor it. I’ More

by KARLADOLLMANN1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

I apologize for the negative experience during your recent service appointment. I would like the opportunity to resolve your concerns. Please contact me at 352-564-8668 ext. 5252. Thank you, Jaimie Cummings Customer Relations Manager

Jun 07, 2023 -

KARLADOLLMANN1968 responded

I am currently out of state on a family emergency and will be out of state for quite some time so please email me with your response

June 07, 2023

Dave in the service department is great. He makes sure my car is well taken care of. More

by CSPROUSE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

June 07, 2023

I was taken care of well by staff but the fix for my car lasted a total of 5 days and now I have to arrange to bring it back to fix it again. It is hard to organize this as it is my means of transportation. More

by JAIME.HANDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
devon fann
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Customer satisfaction is very important to us. We would like the opportunity to speak with you to try and address any of your concerns. At your earliest convenience could you please contact me at 352-564-8668 ext. 5252? Thank You, Jaimie Cummings Customer Relations Manager

June 07, 2023

Overall easy process. Not a long wait with a comfortable area to hang out. I like that they had a military discount. More

by rzaffarano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

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