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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,480 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,480 reviews

June 13, 2023

Drove 35 miles to Jenkins Kia for the upgrade which prevents easy theft. Service Department came up with an additional $1000 in recommendations, but dealerships always do that. Two hours later, the wif More

by budbackeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

budbackeast responded

Drove 35 miles to Jenkins Kia for the upgrade which prevents easy theft. Service Department came up with an additional $1000 in recommendations, but dealerships always do that. Two hours later, the wife and I drove home, but on the way, the car was making some weird thumping sounds. Got home, looked under the car only to find a plastic wind fairing handing down to the street. Wife called (twice) and spoke with the service manager who told her that nobody there went under the car. Just another Kia Koincidence (TM). Been a few of those over the years. Will never buy another KIA and will never go to Jenkins Kia again for service. Kia is dead to me.

Jun 14, 2023 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

June 13, 2023

Super quick, very friendly, and quickly got things done that needed to be. They had coloring books for my kid to enjoy while waiting. More

by tifflu1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

June 12, 2023

Best experience! !! Very impressed and very grateful!! I would recommend him to anyone without any reservation!! More

by DUNNMICHAEL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

June 11, 2023

This was my first visit. Wasn’t sure what to do when I pulled up at service dept overhead door. A sign explaining proper procedure would have been very useful. More

by KERMITSLATER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Michael Gill…..5 star rating
Jun 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

June 11, 2023

Syed Jaffary was exellent. Went out of his way to give me great service. He was very knowledgeable and was able to answer all questions. More

by figlow1909
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Syed provided you with excellent service!

June 10, 2023

Everyone was very helpful from the service department to the sales department. Everythonh was explained clearly. More

by farroal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brandon leathead
Jun 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

June 10, 2023

It was a wonderful experience, Brandon was very knowledgeable with the sale and Scott knows his stuff with financing. I always have a pleasant experience at Jenkins Kia. More

by frankiesouth8837
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Russ, brandon leathead
Jun 12, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

June 10, 2023

Good experience buying my 2021 Jeep Wrangler. I felt like I got the vehicle at a fair price and got a reasonable trade in on my older vehicle. I would shop there again. More

by scot.huntsberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Bailey, Scott Russ
Jun 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you for choosing us for your purchase! We appreciate the 5-star review.

June 10, 2023

I was greeted in a cordial manner when I arrived. I had a few issues with My 2022 Telluride. The service staff completed the work in a timely manner and I was on my way within an hour or so. More

by BOOMERSOONER60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

June 08, 2023

Have spoken to them several times regarding the incorrect name on my account. Promised it would be fixed and I am still receiving correspondence in my dead wife's name. More

by KRITTER210
Recommend Dealer
No
Employees Worked With
Michelle Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Jenkins Kia of Crystal River responded

I truly apologize for this experience. I would like the opportunity to resolve your concerns. Please contact Jaimie Cummings, Customer Relations Manager, at 52-564-8668 ext. 5252.

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