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Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,480 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,480 reviews

September 06, 2023

Curious, respectful, happy very pleased took time to answer questions no pushy salesman relaxed environment! More

by russelllaurie43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brandon leathead
Sep 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

September 06, 2023

Horrible Service! New Kia less than a year old. AC Compressor went out and it has taken them over 3 weeks to get parts. We called multiple times for updates with no More

by barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Sep 07, 2023 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

Sep 08, 2023 -

barry responded

After an honest review of your company now you want to talk. This obviously isn’t an isolated issue, so no conversation is needed! I stand by my statements and your company doesn’t care after the sale!

September 02, 2023

very nice people to deal with no complaints always ready to help we appreciate thank you for good customer service thank you Dave More

by luigi24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Sep 02, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

August 31, 2023

Great team. I would recommend to family and friends. Friendly and communicative. Car was completed quickly. More

by KALIETZ41972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

August 30, 2023

Didn't take care of all the issues, the follow up was worse. Trying to schedule an appointment for some parts that were ordered the last time I was there, but I got the runaround and then an answering ma More

by CALE772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

August 30, 2023

The staff and service technicians are very well educated and very kind people. I recommend this dealership! More

by MELLERTC02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

August 29, 2023

Devon is the best I will only work with him! Very helpful and knowledgeable overall the best thank God he’s back More

by SUZANNE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

August 28, 2023

For most part was. a good experience…did run into an issue…found small crack in window that was already treated and not disclosed at sale…when I informed them they woul More

by BRIANC67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bailey, Rhonda Boehmer
Aug 31, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience! Customer satisfaction is very important to us. To discuss your experience in more detail, please contact Jaimie Cummings, Customer Relations Manager, 352-564-8668 ext. 5252.

August 28, 2023

Great place to take you Kia. The service department is informative, courteous and professional. I strongly recommend this dealership. More

by HHOPKINS6HH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

August 27, 2023

Great customer service! Was very pleased that the whole process only took less than 4 hours! More

by hayleym1004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Russ
Aug 31, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

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